- ABBTECH Professional Resources, Inc. (Washington, DC)
- …operational SLAs, and continuous service improvement initiatives. Key responsibilities include: - Lead and manage a team of 10-15 IT professionals delivering Tier 2 ... (KPIs). - Maintain data integrity and operational accuracy in the ServiceNow ticketing system, ensuring issues are logged, categorized, and resolved efficiently.… more
- NuAxis Innovations (Washington, DC)
- …channels (email, phone, walk-up counter, etc.). + Leadership & Team Development + Lead , coach, and mentor Service Desk staff; provide daily, weekly, and monthly ... Azure AD). + Familiarity with enterprise ITSM tools such as ServiceNow , BMC Remedy, or Cherwell. + Exceptional communication, leadership, and problem-solving… more
- Red River (Chantilly, VA)
- …Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service ... to help identify and resolve root causes. + Collaborate with the team and team lead to keep knowledge base articles (KBAs) accurate and up to date, and assist in… more
- Red River (Chantilly, VA)
- …clear, proactive communication on service performance and priorities. + Lead governance functions including weekly operational reviews, monthly performance updates, ... Strong analytical, communication, and organizational skills. + Proven ability to lead through influence in a cross-functional, matrixed delivery model. **Preferred… more
- Red River (Chantilly, VA)
- …is seeking a resilient, data-driven, and operationally disciplined Client Partner to lead a portfolio of managed services accounts within the Property Management and ... satisfaction through proactive engagement, delivery governance, and operational excellence. . Lead onboarding and steady-state operations with a focus on measurable… more
- Insight Global (Reston, VA)
- Job Description We are seeking an experienced and proactive ServiceNow Lead to oversee the design, implementation, and support of ServiceNow modules across ... of digital infrastructure and cloud environments, particularly AWS. As a ServiceNow Lead , you will work closely with cross-functional teams, including IT… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is hiring a ServiceNow / ENT Tools Lead to lead the design, configuration, and administration of mission-critical IT service management ... hybrid remote position. **Responsibilities** + Serve as the technical lead and subject matter expert for the ServiceNow... lead and subject matter expert for the ServiceNow platform, ensuring alignment with USSS mission requirements. +… more
- Deloitte (Arlington, VA)
- A Lead ServiceNow Product Manager is an expert individual contributor responsible for ensuring a product's value and viability within a product line. This role ... for the product, aligning it with broader business objectives. Conclusion The Lead ServiceNow Product Manager plays a crucial role in ensuring the success of… more
- Tau Six (Chantilly, VA)
- …services to the US National Security market, has an immediate need for a DevOps Team Lead to oversee a small team of ServiceNow developers for a Department of ... customer. We are seeking an experienced and results-driven DevOps Team Lead with a ServiceNow specialization to oversee and guide a team of developers focused… more
- Lumen (Washington, DC)
- …Role** This hybrid role combines UI/UX development, guided user enablement, and ServiceNow platform engineering. The Senior Lead User Experience Engineer will ... design and build intuitive user interfaces and onboarding experiences within ServiceNow , while also developing the back-end logic required to support those… more
- Guidehouse (Mclean, VA)
- …**:** + Translate complex business requirements into technical designs and solutions using ServiceNow . + Lead the overall architecture design and development of ... Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations. + Serve as the lead ...existing ServiceNow implementations. + Serve as the lead point of contact for clients on all matters… more
- Guidehouse (Mclean, VA)
- …+ Help translate complex business requirements into technical designs and solutions using ServiceNow . + Lead the development of ServiceNow applications, ... their strategic goals and objectives to fulfill their mission. The ServiceNow Sr. Developer is responsible for the development, implementation, and administration… more
- General Dynamics Information Technology (Fairfax, VA)
- … Developer SENIOR Seize your opportunity to make a personal impact as a ** ServiceNow Technical Lead ** supporting the United States Postal Service. GDIT is your ... grow a rewarding career. At GDIT, people are our differentiator. As a ** ServiceNow Technical Lead ** , you will help ensure today is safe and tomorrow is smarter.… more
- Comcast (Reston, VA)
- …Public Sector LOB serving federal and state agencies. We are seeking a highly skilled ServiceNow Enterprise Lead Developer to lead the design, strategy, and ... align with the organization's IT and business strategies. As the ServiceNow Enterprise Senior Lead , you will be responsible for overseeing the overall direction,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …experience in various modules and services. We are seeking experience as a ServiceNow Team Lead providing direction and assistance to the development team. ... future duties and responsibilities:** . Provide support as a Team Lead and as a ServiceNow Senior Developer. . Analyze the customer requirements and develop a… more
- Intact Technology (Lorton, VA)
- …guiding assigned projects from a business solutions perspective. The Business Solution Lead acts as a visible leader within project teams, bringing clarity to ... mentor peers within the team or function. Duties / Responsibilities + Lead business analysis and process consulting activities within assigned projects, ensuring… more
- Deloitte (Arlington, VA)
- …of technology service delivery teams. Work you'll do At Deloitte, we lead ServiceNow transformations, partnering with industry leaders to deliver next-generation ... ServiceNow Senior Manager - Consulting Managed Services Enterprise...Deloitte Senior Manager, you will have the opportunity to lead and deliver large, complex client engagements, identifying, designing,… more
- Deloitte (Arlington, VA)
- …for this role ends on 1/31/2026 Work you'll do At Deloitte, we lead ServiceNow transformations, partnering with industry leaders to deliver next-generation ... ServiceNow Senior Manager Our ServiceNow team...Deloitte Senior Manager, you will have the opportunity to lead and deliver large, complex client engagements, identifying, designing,… more
- Hilton (Mclean, VA)
- …support enterprise\-wide adoption of policies, standards, processes, and controls related to ServiceNow solutions\. + Co\- lead meetings with TD&CS partners \( ... the hospitality industry around the world\! As a Manager ServiceNow Sprint _,_ you will bring your technical skills...the Director, Identity & Access Management, you will support ServiceNow demand management and projects including ServiceNow … more
- ServiceNow, Inc. (District Of Columbia, DC)
- …adoption improve overall satisfaction and build appropriate plans to execute ServiceNow Ecosystem Orchestration Lead engagements with customers that require ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...world work better for everyone. Reporting to the AP Lead Customer Health Assurance the mission of the AMS… more
