- City of New York (New York, NY)
- …the Supervisor with latitude for independent judgment, decision-making and action, the Customer Resolution Representative is responsible for addressing and ... for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representatives, who will: - Access all citywide complaints/inquiries… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Licensed Retail Banking Representative ! Under general supervision, but following established policies and procedures, this position ... will provide potential and existing customers with high quality customer service in a broad variety of activities (including, but not limited to, life insurance… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical… more
- City of New York (New York, NY)
- …other internal teams to support efficient operations and ensure timely issue resolution . When needed, interacts with customer advocate groups, elected officials ... that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along… more
- Celestica (New York, NY)
- …Remote Position: Yes Region: Americas Country: USA **Summary** The Inside Sales Representative is a specialized role in which the incumbent applies expertise across ... multiple customer sets, addressing diverse challenges informed by experience and...Suite + Some background in complex problem management and resolution **Physical Demands** + Duties of this position are… more
- MTA (New York, NY)
- Senior Labor Relations Representative Job ID: 12716 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Date Posted: Aug 15, 2025 Description JOB TITLE: Senior Labor Relations Representative DEPT/DIV: Labor Relations WORK LOCATION: 420 Lexington Ave FULL/PART-TIME FUL… more
- Extra Space Storage (Long Island City, NY)
- …Starting Pay Range: $68,437.50 - $91,250.00 Annually The **Senior Sales Representative ** oversees the daily sales activities pertaining to building contracts, ... well as modifications to existing contracts. The Senior Sales Representative will also be responsible for procuring new sales...of contact for client inquiries and work towards client resolution in cases of escalated issues. + Must be… more
- Allied Universal (East Brunswick, NJ)
- …customers we serve. Allied Universal(R) is hiring a Regional Human Resources Representative . The Regional Human Resources Representative is responsible for ... and ability to safely operate a personal vehicle + Prior administrative or customer service work experience + Dynamic and focused individual with a proven ability… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …assist with questions, concerns or problems with a focus on first contact resolution , providing exceptional customer service, striving to anticipate and meet the ... as a leader of positive change. The **Contact Center Representative ** will handle multi-channel requests in a fast-paced centralized...of 1 year of previous experience working in a customer service, customer facing (ie, retail or… more
- Sedgwick (New York, NY)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Claims Representative - General Liability and Auto | NY Licensing Preffered | Multi State ... the world's best brands?** + Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. + Deliver innovative … more
- Ryder System (New York, NY)
- …against Ryder and our insured customers Ensures the most appropriate and cost effective resolution of all claims is reached, and that a high level customer ... high exposure worker's compensation claims Strong commitment to the principles of customer focus Effective interpersonal sills and ability to communicate clearly in… more
- Sedgwick (New York, NY)
- …Fortune Best Workplaces in Financial Services & Insurance Workers' Compensation Claims Representative | NY Lost-Time Experience | NY Licensing **Are you looking for ... the world's best brands?** + Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. + Deliver innovative … more
- Centers Plan for Healthy Living (Staten Island, NY)
- …facilitate developing a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to other business units ... for further resolution of the callers issue while adhering to CPHLs...and always seek to provide the highest level of customer care to all of our customers (members, providers,… more
- IQVIA (Manhattan, NY)
- …with training initiatives to elevate the team's performance and customer experience. **Key Responsibilities** + Strengthen key account relationships through ... regular customer visits, product demonstrations, educational programs, in-services, procedural observation, and issue resolution + Engage with a broad range of… more
- Canon USA & Affiliates (New York, NY)
- …Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing opportunities ... stamping, tracking systems, photocopying, color copying, binding etc.) + Excellent customer service, professional attitude and appearance are a must + Ability… more
- Canon Business Process Services (New York, NY)
- …Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing opportunities ... stamping, tracking systems, photocopying, color copying, binding etc.) + Excellent customer service, professional attitude and appearance are a must + Ability… more
- Barnes & Noble (Monroe, NJ)
- …ensuring follow-up for resolution . * Complete all follow-up work related to customer orders and open incidents. * Handle special assignments as needed. * Work ... resolution of complex issues. Knowledge&Experience: * 2-3 years Customer Service Experience. * Technologically astute * Excellent Microsoft Office Suite… more
- Enverus (New York, NY)
- Customer Success Manager - Financial Services Why YOU want this position The Customer Success Manager will champion the customer throughout the engagement ... software and solutions. Further, this role is focused on customer retention and driving our Net Promoter score to...organization and follow up with individuals accountable for problem resolution is expected, as is, escalation to senior members… more
- City of New York (New York, NY)
- Job Description The NYC Department of Buildings Customer Operations unit is a centralized customer service unit. Customer Operations Associates are adept ... and accurate assistance with the goal of first call/contact resolution . They work closely with external customers as well...and in-person in a timely manner within the required customer service levels: escalating customer inquiries as… more
- City of New York (New York, NY)
- …that may arise with CFB employees. - Serve as the CFB's grievance representative and administer the contractual grievance process. Serve as Hearing Officer for ... on matters involving performance, behavior, conflict prevention and dispute resolution , progressive discipline. - Assist managers with employee writeups, Performance… more