- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... for patients, and who takes a lead role among this group, mentoring and managing all training for new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- Guardian Life (New York, NY)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...Impact: Oversee the entire life cycle of an AI agent , including planning, tooling, memory management and feedback loops.… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Sedgwick (New York, NY)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- Antech Diagnostics (Lake Success, NY)
- …job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service ... and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting, analyzing, and reporting… more
- conEdison (New York, NY)
- …and apply cyber security best practices, required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and ... omnichannel capabilities, required. + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in designing RESTful APIs and integrating with third-party services… more
- TD Bank (New York, NY)
- …of the Bank, including assessment of the strength of sponsor/asset manager, Agent Bank (as applicable), robustness of risk management systems and surveillance, ... structures and recommends strategies for minimizing risk, adjusting exposure on an Agent or sponsor/asset manager basis; acts as a crosser of approval/decline of… more
- Vylla Home (East Meadow, NY)
- …more + Customized training, live demos and more available 24/7 + Customizable agent websites, marketing support, social media training and more + Face-to-face broker ... Back office support including dedicated transaction coordinators and an agent services resource team + "Best of both worlds"...positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply… more
- Guardian Life (New York, NY)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call… more
- Northwell Health (New York, NY)
- …part being imaged. Ensures proper coil positioning. Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4.Administers intravenous (IV) and ... that there are no contraindications to administration of the IV contrast agent . Calculates contrast dose based on patient's weight. Performs venipuncture of the… more
- Research Foundation CUNY (New York, NY)
- …by the Director + Maintain and update worksite and internship descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Research Foundation CUNY (New York, NY)
- …Associate Program Director is also responsible for facilitating or delivering programs that call for their level of expertise in music production, with expertise in ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Northwell Health (New Hyde Park, NY)
- …and ascertain whether additional scanning is required. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. + Operates equipment for the ... are no contraindications to administration of the IV contrast agent . + Calculates contrast dose based on patient's weight....contrast. + Recognizes and assists in the treatment contrast agent reactions. + Recognizes and assists in the treatment… more
- ABM Industries (Flushing, NY)
- …1. As a Concourse (Field) Supervisor you are to Coordinate with all ABM Customer Care Agent agents and act as liaison between air carrier and ABM. 2. You are to ... and updated manpower count for each ABM Customer Care Agent for accountability purposes. 9. Assist clearing team members...and need assistance in completing the employment application, please call ###. We will provide you with assistance and… more
- Northwell Health (Syosset, NY)
- …CT equipment to capture appropriate field of view. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. 1. Administers intravenous (IV) and ... 2. Verifies there are no contraindications to administration of IV contrast agent . 3. Calculates contrast dose based on patient's weight. 4. Performs venipuncture… more
- Northwell Health (Glen Cove, NY)
- …part being imaged. Ensures proper coil positioning. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4. Administers intravenous (IV) ... are no contraindications to administration of the IV contrast agent . + Calculates contrast dose based on patient's weight....contrast. + Recognizes and assists in the treatment contrast agent reactions and IV extravasations \ 5. Performs related… more