- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... Service Desk . The Service Desk supports roughly 3000+ end users. This...team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 … more
- City of New York (New York, NY)
- …resources, payroll, tax, City job applications and benefits information. The NYCAPS Central Help Desk call center serves as the first tier of support for ... you're not just working for one agency, but in service of them all. It's an opportunity to provide...an area related to the duties described above; or 2 . High school graduation or equivalent and six years… more
- Insight Global (Melville, NY)
- …on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user ... Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is...and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix… more
- City of New York (New York, NY)
- …IT services across the organization. This role advocates for our customer-facing help desk operations, with a focus on building and scaling a world-class team that ... combines strategic leadership with operational excellence, overseeing the delivery of IT Help Desk and IT Asset Management Operations. This role directs the IT Help … more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... System Center Configuration Manager (SCCM) infrastructure, support its end users, provide Tier I-II and III support for DSS/HRA/DHS issues, and provide the… more