- Columbia Technology Partners (Annapolis Junction, MD)
- …the implementation of appropriate information security controls. Provide analysis of customer mission needs to determine functional testing requirements. Work with ... identify critical Cybersecurity tasks required and their interrelationships. Analyze customer /mission needs to determine testing requirements. Identify required resources… more
- InterSources, Inc. (Washington, DC)
- Peoplesoft Business Analyst ddress: Washington, DC 20003 (Onsite) 6-12 Months Contract Position Job Description: The role will require you to do detailed analysis of ... experimenting with alternative business approaches, development and creation of service -oriented components and interface specifications to enhance the capabilities… more
- AHU Technologies, Inc. (Washington, DC)
- Role: Business Analyst Client : DC government Location : Washington, DC (remote) Job Description : The role will require you to do detailed analysis of the existing ... experimenting with alternative business approaches, development and creation of service -oriented components and interface specifications to enhance the capabilities… more
- AHU Technologies, Inc. (Washington, DC)
- Role : Peoplesoft Business Analyst Client : DC Government Location : Washington DC (Onsite) Job Description: The role will require you to do detailed analysis of the ... experimenting with alternative business approaches, development and creation of service -oriented components and interface specifications to enhance the capabilities… more
- AHU Technologies, Inc. (Washington, DC)
- …experimenting with alternative business approaches, development and creation of service -oriented components and interface specifications to enhance the capabilities ... of current agency application. This involves customer interaction with stakeholders to determine business requirements, documentation of existing modules and new… more
- AHU Technologies, Inc. (Washington, DC)
- …Complete Description: The client is looking for a candidate who must be customer service oriented, have strong interpersonal skills, and possess the ability ... TITLE: Curam Business Analyst LOCATION: Washington, DC/ Remote MINIMUM EDUCATION: Bachelor's...staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.… more
- NeighborWorks America (Washington, DC)
- …Network organizations while providing advanced level of technical support, training, and customer service Support all aspects of data collection for external ... funding in collaboration with business owners. Serve as the point person for grantees data reporting, leading trainings and webinars and providing technical expertise to program grantees Maintain close partnership and communication within Corporate Strategy… more
- AHU Technologies, Inc. (Washington, DC)
- …Ability to coordinate between multiple workgroups. Ability to assess/evaluate customer 's needs and business requirements. Ability to conduct quality assessments. ... programs and/or systems. Knowledge of quality assurance plans. Knowledge of customer needs and business requirements. Knowledge of data extraction methods. Knowledge… more
- AHU Technologies, Inc. (Washington, DC)
- …organizes, and conducts research focused on driver, vehicle, and customer transaction- related topics. Minimum Education/Certification Requirements: Master's degree ... consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing… more
- AHU Technologies, Inc. (Washington, DC)
- …and multi-task in a fast-paced and flexible work environment Required 1 year *Excellent customer service skills and ability to engage with people at all levels ... TITLE: Enablement Program Support Analyst LOCATION: Washington, DC/ Onsite MINIMUM EDUCATION: Bachelor's...staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.… more
- AHU Technologies, Inc. (Washington, DC)
- …and user acceptance reviews, ensuring they meet business and functional requirements. Customer Outreach : Assist in developing and designing Customer outreach ... programs that promote DLCP s goals and increase customer engagement Solicit the team for reporting needs, areas...or quantitative field Experience : 3+ years of business analyst , data analyst or similar role experience… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- Pearson (Baltimore, MD)
- …and helping students achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the Pearson Global Service ... and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CAI (Annapolis, MD)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6362...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- CAI (Annapolis, MD)
- …per week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (German/English) Service Desk Analyst **Req number:** R6133...providing end user support to our clients utilizing excellent customer service skills. This is a part-time… more
- Prime Therapeutics (Annapolis, MD)
- …It fuels our passion and drives every decision we make. **Job Posting Title** Principal Customer & Marketing Insights Analyst (Voice of Customer ) - Remote ... Description** The Principal Customer & Marketing Insights Analyst is a subject matter expert (SME) who consults...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- Erickson Living (Baltimore, MD)
- …updates of the reported issues into a ticket-tracking application + Delivers high levels of customer service at all times and ensures compliance with Service ... Location: Erickson Senior Living Join our team as an IT Service Desk Analyst . In this role, you will provide top-notch support for IT systems, resolve issues,… more
- The Hertz Corporation (Annapolis, MD)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
