- National Trench Safety LLC (Beltsville, MD)
- …the industry's most respected and recognized trench safety veterans. NTS is a customer service -focused organization, which can be reflected in the company's ... deliver and pick up trench-related shoring to and from customer job sites safely, timely, and efficiently. This position...that requires compliance with the company's drug and alcohol policy and adherence to all safety regulations and procedures.… more
- Franklin Group (Washington, DC)
- …and friends. Engage volunteers within the community and/or property when appropriate. Provides quality customer service to all residents including, but not ... programs and services to help residents maintain a good quality . The Resident Service Coordinator is expected to provide exceptional customer service to… more
- Home Care Evolution (Ellicott City, MD)
- …caregivers wages to client fee - QA visit completion Caregiver turnover - Customer service satisfaction survey numbers Compensation: $40.00 per office hour plus ... keeping adequate patient care records as outlined in the policy documents. The Delegating Nurse will schedule assessments, negotiate...charts for clients monthly 6. Meets with clients after service has started to ensure quality care… more
- Kitchen Guard (Hyattsville, MD)
- …a cold water, kitchen, and bar cleaning service . With a strong commitment to quality service and fire safety, we've built a reputation for excellence in our ... Briefings for all staff before Night Shift. Maintain a professional and high- quality service -oriented environment at all times. Schedule and manage the… more
- Kin Insurance, Inc. (Washington, DC)
- …and toward a successful close Collaborating with Teams: Partner with underwriters and customer service reps to ensure a smooth, seamless experience from the ... initial inquiry through policy issuance Guiding Customer Decisions: Simplifying complex...Sales Incentive Program. #LI-EG1 #LI-Remote For Sales Agents and Customer Service Agents: These roles sit in… more
- NeighborWorks America (Washington, DC)
- …Network organizations while providing advanced level of technical support, training, and customer service Support all aspects of data collection for external ... Advancing Community Impact Position Summary: Position is responsible for data quality assurance and maintaining data integrity for a portfolio of NeighborWorks… more
- Office of the Inspector General for Tax Administration (Washington, DC)
- …program for a large organization, including a commitment to high levels of customer service , respect, and achieving high levels of excellence. Please include ... your application. Additional information on EQs is available at http://www.opm.gov/ policy -data-oversight/senior-executive- service /executive-core-qualifications. Structure your EQ statements in terms… more
- AHU Technologies, Inc. (Washington, DC)
- …graphics, format, and style for internal and external IT documents. *Create customer service content, user guides, in-depth documentation on product features, ... end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures *Track the… more
- AHU Technologies, Inc. (Washington, DC)
- …graphics, format, and style for internal and external IT documents. - Create customer service content, user guides, in-depth documentation on product features, ... end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures - Track the… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Koniag Government Services (Washington, DC)
- …will play a crucial role in driving operational excellence and ensuring high- quality customer service delivery. **Essential Functions, Responsibilities & ... with federal grant management and compliance + Background in customer service operations and improvement + Knowledge of quality management systems and… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …LevelNon-Management Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toSupervisor, Customer Service Full or Part TimeFull Time If Part ... CSA ) is the primary voice of WSSC Water customer service and is responsible for responding...in difficult times + Ability to meet productivity and quality standards daily + Ability to work in a… more
- Walgreens (Severn, MD)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Pearson (Baltimore, MD)
- …large and small. Pearson's Online & Blended Learning K-12 group provides high- quality , highly accountable online education solutions to schools, school districts and ... Place to Work" by Baltimore magazine. Recognized for its outstanding curriculum, high- quality teachers and leadership, Pearson Online & Blended Learning is committed… more
- CareFirst (Baltimore, MD)
- …for systematic investigations of a specific area of operations (ie, claims, customer service , enrollment) within the organization. Incumbent conducts a variety ... action, system and procedural modification and enhancements to improve service and quality . Issues may include, but...be able to meet established deadlines and handle multiple customer service demands from internal and external… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …of quality , safety, efficiency, and compliance, enhancing performance and customer satisfaction. + Leads and manages a review resolution process, including the ... Sr. Manager Infrastructure Quality Assurance Job ID: 250863 Location: MD-Metro Bldg...and data-driven performance assessments that enhance safety, efficiency, and customer satisfaction. The ideal candidate is adept at mentoring… more
- CareFirst (Baltimore, MD)
- …throughout the IT organization. This role ensures that the company meets quality standards set by regulatory and customer requirements, leveraging frameworks ... **Resp & Qualifications** **PURPOSE:** The Director, Technology Quality is responsible for leading and managing the...Define and implement a strategy to drive adoption of service management and operational best practices. Foster continuous … more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …engagements with key personnel, management, and senior leadership, all while delivering optimal customer service to support meeting the goals and objectives for ... Quality Assurance Senior Associate (Continuous Improvement Team) Job...addition, the ideal candidate has demonstrated experience in developing policy instructions, guiding stakeholders on document types to meet… more
- Koniag Government Services (Silver Spring, MD)
- …IT Systems, LLC, a** Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support **KITS** and our government ... customer in Silver Spring, MD. **This position requires the...Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the quality … more
