- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- Koniag Government Services (Washington, DC)
- …printers, and mobile devices. + Document support activities and solutions in the IT service management system. + Support onboarding activities, such as setting ... teleworking) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT ...on both Windows and macOS platforms. + Familiarity with IT service management tools (eg, ServiceNow, Salesforce)… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced IT Security Specialist III to strengthen program efficiency, effectiveness, and consistency through timely, ... under the Risk Management Framework (RMF) in a telework environment. The specialist will plan, implement, upgrade, and monitor security measures to protect networks,… more
- Chenega Corporation (Washington, DC)
- … service changes, as required by the PWS. + Collaborate with network, service desk , and cybersecurity teams to resolve mobile connectivity or authentication ... as experience) + Experience in telecommunications support, enterprise mobility management, or IT service operations. + Strong understanding of Active Directory,… more
- Cognizant (Annapolis, MD)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Cognizant Technology Solutions is currently seeking a highly skilled ** Service Line Specialist - CIS** who will...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- St. George Tanaq Corporation (Washington, DC)
- Human-Centered Design (HCD) Specialist WFH Flexible*Washinton, DC (http://maps.google.com/maps?q=Washinton+DC+USA) Job Type Full-time Description **Overview** Tanaq ... **About the Role** We are seeking a **Human-Centered Design (HCD) Specialist ** to support HUD's Application Development Programming Services (ADPS) program by… more
- GovCIO (Washington, DC)
- …proper use of hardware and software **Qualifications** + Bachelor's with 5-8 years of IT Service Desk support experience (or commensurate experience) + ... is currently hiring for a Senior Computer User Support Specialist to support our USSS Network Operations and Security...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... telecommunications, life safety, automation and controls, audio visual, and IT systems. MC Dean is headquartered in Tysons, Virginia,...+ Sets up alarms for optimal efficiency and response. ** Service :** + Responds to service calls by… more
- Marriott (Forest Heights, MD)
- …that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the ... the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience....and always ask themselves how they can improve the service experience. If this sounds like you, we invite… more
- Dentons US LLP (Washington, DC)
- …including scheduling, publishing classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications ... IT Training Supervisor Chicago, IL, USKansas City, MO,...of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones, and resource… more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Service Level Agreement (SLA) requirements to users * Responds to internal and external IT Service Requests for IT services * Provides user notification ... Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Information Technology ( IT ) Support,Technical Support **Certifications:**… more
- TEKsystems (Washington, DC)
- …of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues ... teams to troubleshoot issues. * Updates status of queued service requests with the IT service...Troubleshooting, Imaging, Windows 10/11, Office 365, Microsoft Outlook, Mac, service desk , Active directory, Hardware, Deployment, O365,… more
- Ricoh Americas Corporation (Towson, MD)
- . **Job Title: Legal Senior On-Site Service Specialist (Multi-Site Support - Towson & Baltimore)** **Summary:** Join our dynamic team as a Legal Senior On-Site ... Service Specialist , where you will play a...Service Specialist , where you will play a pivotal role in...warm, professional demeanor-greet clients, answer phones, and manage front desk operations. + Support high volume print and copy… more
- Systems Engineering Solutions Corporation (Washington, DC)
- …automation, artificial intelligence, and machine learning. Position Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting ... Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of… more