- Sallie Mae (New Castle, DE)
- … experience . + Bachelor's degree or equivalent work experience in a customer service or contact center role. **The Americans with Disabilities Act** ... + Familiarity with customer relationship management (CRM) systems or other contact center software. Preferred: Indicate "nice to haves" regarding education,… more
- Red River (Dover, DE)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...and loss of the practice as its own cost center . + Manage field operatives working at a full… more
- Avnet (Dover, DE)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
- Olympus Corporation of the Americas (Wilmington, DE)
- …counterparts to achieve sales goals. + Establish, develop, or maintain field contact with key customers, clinicians and researchers, and other decision makers in ... assigned accounts including travel to customer facilities and onsite support. Employees must adhere to...number of years of medical device or pharmaceutical sales experience + Ability to travel within the territory daily.… more
- Kyndryl (Dover, DE)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Humana (Dover, DE)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Lumen (Dover, DE)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- PNC (Middletown, DE)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- PNC (Dover, DE)
- …and solutions that help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an omni channel environment. ... to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail Banking organization, you...for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.… more
- Signet Jewelers (Newark, DE)
- …Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry ... Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers'...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Don't forget, we… more
- Signet Jewelers (Newark, DE)
- …Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...ground up, this will entail full administrative responsibilities, including customer service, interacting with both our stores and customers,… more
- Guardian Life (Dover, DE)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- Nordstrom (Newark, DE)
- Job Description As a Service Experience Manager, you'll wear many hats - you'll be a mentor, your team's biggest fan, as well as a driver of business. A day in the ... life + Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards +… more
- Signet Jewelers (Newark, DE)
- …holidays + A positive, customer -focused approach in delivering an exceptional customer experience + Strong communication and relational skills We put our ... celebrate the special moments in their lives + Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Surgery Care Affiliates (Dover, DE)
- …degree or healthcare certification preferred Experience Required: + 1+ year of experience in a healthcare or customer service setting. + 4-5 years of ... practice. The Patient Access Representative also acts as a customer advocate and OPA representative, meeting the needs of...of our surgeons, staff, and patients throughout the clinic experience . + Answer incoming calls and respond to inquiries… more
- Coinbase (Dover, DE)
- …and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, payments, or crypto ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- SolomonEdwards (Dover, DE)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate....and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual… more
- UNUM (Dover, DE)
- …etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the ... 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training… more
- Capital One (Wilmington, DE)
- …Qualifications** + High school diploma, GED or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year ... Microsoft Office **Preferred Qualifications** + At least 4 years customer service or call center experience...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email… more
