- EDB (Columbus, OH)
- …seeking a highly energized leader to manage, develop and lead our geographically dispersed IT Service Desk organization. In this highly visible and hands-on ... role, the **Manager, Global IT Service Desk ** will be...deliver routine Executive Dashboards to highlight current state for Service Desk and End User Support… more
- The Greentree Group (Beavercreek, OH)
- IT Service Desk Coordinator (Back To Business ...lieu of a degree. + 3+ years of experience within an IT Support , or IT Project Coordinator role. ... to hear from you! ABOUT THE OPPORTUNITY As an IT Service Desk Coordinator (Back...ConnectWise tools. + Basic technical or operations knowledge (help desk , desktop support , server support ,… more
- HireVue (Columbus, OH)
- …inclusive culture based on a foundation of respect and inclusion. The Help Desk Support Technician is a highly organized self-starter with excellent attention ... the help desk team lead, the Help Desk Support Technician is responsible for working...Support customers technical needs while providing an excellent service experience. + Take ownership of the ticket queue… more
- Vontier (Akron, OH)
- …our spirit of innovation and commitment to excellence. **JOB PURPOSE:** The Help Desk Supervisor provides focus, direction, organization, and support for a team ... - wherever the road takes you. WHY WE DO IT : To fuel our client's growth with connected, data-led...supervisor monitors the assignments and performance of the Help Desk team members, ensures the Help Desk … more
- Cayuse Holdings (Columbus, OH)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- InfraSource (Columbus, OH)
- …footprint across the organization. Responsibilities: + Works in close conjunction with IT top management to coordinate help desk /infrastructure related projects. ... out supplementary IT tasks. + Oversees new IT installations. + Works with customers to development project...support issues that are escalated by the help desk . + Responsible for the hiring, evaluation, leadership and… more
- Robert Half Technology (Mason, OH)
- …for you to understand how your role as the Help Desk Analyst relates to IT projects and IT Service Management initiatives. Candidates should also be able ... support to team members by focusing and restoring service to the end users? This job might be...you will have an edge over the competition. This Service Desk Analyst job is for someone… more
- TEKsystems (Columbus, OH)
- …of education. Skills: Service desk , ticketing system, customer service , Phone support , certification and accreditation Top Skills Details: Service ... issues via phone support . * Handle tickets coming in through the self- service portal and answer incoming chat requests. * Manage personal ticket load and ensure… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- …our team of outstanding professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides Service Desk support 24 hours a day for 365 ... (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our...status reports. + Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy… more
- Robert Half Technology (Springboro, OH)
- …technologies and industry best practices, and seeking opportunities to improve IT support processes and enhance end-user experience. Requirements Requirements: ... Description We are offering a role for a Help Desk Analyst II in the service industry,...technical issues, maintaining hardware and software, and providing network support . Responsibilities: * Responding to help desk … more
- Fifth Third Bank, NA (Cincinnati, OH)
- …Microsoft products. + Basic Mortgage knowledge preferred but not required. Mortgage Systems Support Help Desk LOCATION -- Cincinnati, Ohio 45227 Fifth Third ... Third Bank. This position is a internal helpdesk for mortgage systems support issues. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail… more
- Daisy Brand (Wooster, OH)
- …Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and ... workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues...staff to address reported issues and act as onsite support for IT projects + Update progress… more
- ChenMed (Columbus, OH)
- …We're rapidly expanding and we need great people to join our team. The Front Desk Team Member is one of a patient's first contact with our ChenMed family and, ... as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the medical… more
- TEKsystems (Cincinnati, OH)
- …type, severity, impact to customers, etc. Follows procedures and standards established by IT Service Desk management. This position will require shift ... level position is to document and facilitate resolution of support requests for Information Technology ( IT ) and...Skills: Help desk , Desktop, Windows 10, Technical support , Service desk , Office 365,… more
- Dayton Children's Hospital (Dayton, OH)
- …The primary way an analyst receives reported issues through our Service Desk ticketing system. However, they may receive support requests via other methods. ... analyst tracks, documents and resolves customer issues using the Service Desk ticket tracking system in accordance...communication with customers throughout the problem resolution cycle GENERAL IT SUPPORT ANALYST KNOWLEDGE: + Support… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician (Tier 2) is a full-time position within the Information Technology Department responsible for supporting the IT needs ... in the field of information technology. 12. Maintain appropriate service level agreements (SLA) for end user support...www.facebook.com/ComponentRepair to see, "what we are up to." Keywords: IT , Information Technology, IT Support … more
- Sierra Nevada Corporation (Dayton, OH)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... This hands-on technical position will diagnose, resolve, and respond to local IT incidents and service requests. Support will take place in a primarily MS… more
- Marriott (Columbus, OH)
- …quality control of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... N **Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties… more
- ThermoFisher Scientific (Cincinnati, OH)
- …fix + Level 2/3 support for PC, Printer, Scanner, Phone (Remotely unresolvable by Service Desk ) Our Mission is to enable our customers to make the world ... Division location in Cincinnati, Ohio **.** **How will you make an impact?** The IT Site Support Engineer II is pivotal in providing top-tier support to our… more
- Continental (Marysville, OH)
- …local circumstances and the innovative potential locally IT Infrastructure, especially: IT Service Desk (incl,. UHD),Desktop Management ("DE"), Mail ... of the locations and the contractual agreements with the IT service providers. Responsible for planning and...Office, Desktop Management (SW Distribution, Remote Control, Asset management, Service Desk (UHD) set up and operations,… more