- Discover (New Albany, OH)
- …In addition, the Incident Command will lead post-mortem activities after an event to improve services and response times. This is a highly visible role as ... incidents to resolution. The focus is to understand the problem , engage the right teams, communicate, and lead the...is a technology driven company. What makes a good Incident Commander? Excellent communications skills, be diplomatic, effective at… more
- Sunrise Senior Living (Findlay, OH)
- **_Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated Insights. This is the 7th time Sunrise has received this top culture and ... Plan (SP), and maintaining clinical quality while leading and demonstrating the Sunrise Senior Living mission, "to champion the quality of life for all seniors" in… more
- Optiv (Cleveland, OH)
- …Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (eg Jira, Confluence). ... and service tasks. + Work closely with Management, Service Delivery and other Senior Engineers in defining processes and procedures for internal projects. + Guide… more
- SitusAMC (Columbus, OH)
- …Management team + Using company ticketing software to record, track and document problem solving process + Apply company approved diagnostic utilities to aid in ... troubleshooting + Access FAQ resources on the Internet/Intranet to aid in problem resolution + Perform trouble resolution fixes remotely or in person, including… more
- NiSource (Gahanna, OH)
- …impact. + Prepares technical materials or independently collects data to assist more senior staff in the preparation of complex air, water, waste or natural resource ... contractors + Oversee safety performance data and statistics including safety loss event notifications and near miss reporting programs, assist in post- incident … more