- Humana (Oklahoma City, OK)
- …part of our caring community and help us put health first** The Claims Research & Resolution Representative 2 manages claims operations that involve ... + The initial 120 days of employment as a Claims Research & Resolution Representative 2 constitute an appraisal period. This Appraisal Period is… more
- Humana (Oklahoma City, OK)
- …workflow and success of the Call Center* Assist Customer Service team with claims research / resolution *Assist with new hires training **Billing:** .Assist ... us put health first** Job Description Summary The Pharmacy Claims Representative assists local pharmacies with ...FFS) from hospice to hospice.Assist Customer Service team with claims research / resolution via dispensing systems,… more
- System One (Tulsa, OK)
- …ideal candidate has strong analytical skills and experience navigating the full claims resolution process including denials and appeals. Key Responsibilities: + ... Job Title: Insurance Follow Up Rep Location: Tulsa, Oklahoma Type: Contract To Hire...insurance companies to determine reasons for outstanding or unpaid claims . + Research , understand, and correct claim… more
- Intermountain Health (Oklahoma City, OK)
- …payments to patient accounts, using both electronic and manual posting systems + Research , validate and make adjustments to payment postings. Follow up in accordance ... procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any...additional items received from insurance to patient accounts + Research and follow-up on missing information, such as EOB… more
- Southern Glazer's Wine and Spirits (Tulsa, OK)
- …accounts + Keypunch supplier and sample withdrawals + Electronic imaging + Research shortage and miss-shipped claims + Process/enter orders and pick-ups ... highest customer satisfaction by providing better visibility and faster resolution of customer-related issues. **Primary Responsibilities** + Navigate customers… more
- Mass Markets (OK)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (OK)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more
- Mass Markets (OK)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve… more
- Saint Francis Health System (Tulsa, OK)
- …activity. Essential Functions and Responsibilities: According to established protocols monitor, research and update patient accounts to resolve balances and maximize ... correspondence in a time frame that meets or exceeds standards, to ensure resolution of account balances. Acts as liaison between Patient Accounts and physician… more
- Cardinal Health (Oklahoma City, OK)
- …needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... based upon region and ensure proper communication of the resolution within required time frame agreed upon by the...region with the appropriate team + As needed conduct research associated with issues regarding the payer, physician's office,… more