- Robert Half Technology (Norman, OK)
- Description We are looking for a Help Desk Analyst III to join our team in Norman, Oklahoma. In this hands-on role, you will provide technical support and ... troubleshooting services to a diverse client base, including residential and commercial customers. This is a Contract-to-Permanent position, offering an opportunity to work directly with clients and vendors while contributing to the growth and success of our… more
- System One (Tulsa, OK)
- …in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising ... quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as… more
- Robert Half Technology (Tulsa, OK)
- …We are seeking a motivated and tech-savvy detail oriented to join our team as a Technology & Customer Service Experience Specialist. In this hybrid role, you will ... blend your technical knowledge with excellent communication and problem-solving skills to deliver outstanding support and ensure a seamless customer experience with our digital products and services. Key Responsibilities Provide first-line technical support to… more
- Cayuse Holdings (Oklahoma City, OK)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
- US Tech Solutions (Kellyville, OK)
- …and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * Escalate unresolved incidents and ... **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop...timescales * Log incident and service request details per help desk procedures * Communicate with customer… more
- Saint Francis Health System (Tulsa, OK)
- …in applications. Provide tier-2 support of application incidents reported through the help desk . Maintain up to date documentation. Implement changes using ... come onsite* This is a hybrid role of Beaker Analyst and Beaker Principal Trainer. This role will be...from Managers and end users. Job Summary: The Application Analyst has primary responsibility for system design, build, testing,… more
- Fox Rothschild LLP (Oklahoma City, OK)
- …As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a ... team for the development and maintenance of the service desk application (Service Now), with team members to keep...use of defined tools, templates and standards. + Develops help sheets and frequently asked questions lists for Solutions… more
- Pike Corporation (Oklahoma City, OK)
- …other departments within IT Operations + Document support incidents in detail within the Help Desk ticketing system. + Work with ITAM (Asset Management) to ... demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. Assisting end users… more
- Lincoln Financial (Oklahoma City, OK)
- …and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data ... expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is… more
- DXC Technology (Tulsa, OK)
- …organizational functions, personnel, and customer support tools. + Proficiency in using help desk software, fax machines, and telephone systems. **Preferred:** + ... Strong analytical and problem-solving skills. + Excellent communication and interpersonal skills. + Ability to work independently and follow written/oral instructions. + Experience with Lean/Six Sigma methodologies (certification preferred). **Work… more