- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end ... users. The ideal technician will have 2+ years of IT help desk...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end ... users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential functions will include:… more
- Lumen (Oklahoma City, OK)
- …connect the world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network operations professional responsible ... trouble to ensure timely resolution. Technicians utilize tools like SolarWinds and Web Helpdesk to monitor and isolate Layer 2/3 issues across IP, VPN, and MPLS… more
- Lumen (Oklahoma City, OK)
- …digitally connect the world and shape the future. **The Role** Operations Technician 2 role focuses on resolving customer-reported network issues and providing ... on any assigned actions. + Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer...or equivalent IT technology awareness. Candidate has demonstrated technical helpdesk experience. + 5 + year of technical customer… more