- Centre Technologies (Tulsa, OK)
- …to customer Executives. + Must be a team player with outstanding customer service skills + The ability to communicate and explain technology to non-technical ... individuals + Regular meeting cadence with client's Executive liaison to discuss the IT environment + Learn and understand the client's business (Regulations and how the client wants to operate) + Strong IT documentation skills… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- **What is the position?** The Bilingual Tier 1 Service Desk ...need?** + High school diploma or GED. + Customer Service experience - 2 or more years ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... initial set up and operational expansion of the Wave 1 Enterprise Service Desk , Unified Endpoint Management, and Enterprise Support Services.… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …within a timely manner. Your responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running ... a timely manner - Communicate with team members and Tier 2 support desk agents...into terms understandable to non-technical employees. + Strong customer service skills. + Experience with Salesforce a plus **Compensation… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an...support to end users. The ideal technician will have 2 + years of IT help desk experience… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet ... by step solutions in a call center environment. The Tier 2 Support Techs work within the...and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and… more
- Lumen (Oklahoma City, OK)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, and MPLS networks, and...informed of risks and impact assessments. With strong customer service skills and the ability to work independently in… more
- Dobson Fiber (Oklahoma City, OK)
- …diagnosis and guiding users through step-by-step solutions in a call center environment. The Tier 1 NOC tech fields calls from user base and creates the initial ... to analyze and resolve reported troubles. . Provide professional customer service skills, such as positive language, communication skills, problem-solving skills,… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …environment. + Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more