- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for a detail-oriented and proactive Customer Service Representative -Funding (Tier II ) to join our team in West Henrietta, New ... receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service . As part of a long-term contract position, you will… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …(in addition to Level II qualifications) * Two (2) years' experience in a level II Customer Service Representative role * Ability to multi-task and ... require coming into the Rochester, NY office. The LTC Customer Service Representative resolves ...operational administrative work. Level III (in addition to Level II accountabilities): * Handles complex customer and… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Responsibilities ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and ... experience + Customer Service , Control Center, and Emergency response experience required **KNOWLEDGE, SKILLS AND ABILITIES** + Skills with typing/keyboarding… more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- Robert Half Accountemps (Rochester, NY)
- …requires a proactive approach to mitigating risk while delivering exceptional customer service to both internal and external stakeholders. Responsibilities: ... Description We are looking for a skilled Recovery Representative I (Tier II ) to join...timely manner to minimize financial impact. * Deliver outstanding customer service to both internal teams and… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible ... in a clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates a warm and welcoming atmosphere.… more
- University of Rochester (Rochester, NY)
- …+ Performs duties and achieves and maintains proficiency in the provision of excellent customer service , accuracy of data, and efficiency of work. + Coordinates ... department-specific work, including orientation to department and hospital, registration process, and customer service . + Acts as information resource for all… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …and organizational goals. Qualifications: + High School Diploma + 1 year of customer service experience The University of Rochester is committed to fostering, ... cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …and underwriting policies and all process flows. * Strong oral/written communication and customer service skills. * Strong organizational skills and ability to ... and improvement for process review. * Attends meetings and/or trainings as a representative of the Account Service Team and shares the information learned… more
- The Gleason Works (Rochester, NY)
- …+ Detail oriented with the ability to communicate technical information effectively with customer support, proposal team and service areas to initiate and ... Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines… more
- The Gleason Works (Rochester, NY)
- …Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines ... subsystems and components. You'll be required to professionally interact with customer personnel, shop floor colleagues, supervisors, engineering teams and machine… more