- Luminovo (New York, NY)
- …You want to be a strategic partner for your customers, not a transactional support agent ? You want to create measurable impact across a trillion-dollar industry? ... Customer Success Manager - USA (d/f/m) Department: ...will of course be covered by us. Jack, our Technical Account Manager & Sales for North America Matt,… more
- ADP (Parsippany, NJ)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- Zoom (New York, NY)
- …fit. Responsibilities + Leading the go-to-market strategy for Zoom Virtual Agent -driving awareness, pipeline, and adoption across customer segments. Craft ... + Serving as a market-facing spokesperson and thought leader for Zoom Virtual Agent , representing customer success stories and Zoom's differentiation in AI-first… more
- CanACRE (New York, NY)
- …expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative ... members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of...provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. Duties… more
- Travel + Leisure Co. (New York, NY)
- …experiences for millions of travelers worldwide. **Job Summary** The Community Marketing Agent works with popular local attractions such as malls or theme parks ... work in a team environment within a shared space. ** Technical Skills** + Proficient in MS Excel, MS Word,...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- Zoom (New York, NY)
- …dynamic needs of diverse industries. TSAs bring technicalexpertise and leadership to support our field teams and drive long-term customer value. Responsibilities ... delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives. + Representing Zoom in customer briefings… more
- Zoom (New York, NY)
- …Professional Services Project Manager to drive successful ZoomContact Center and Customer Experience implementations. In this customer -facing role, you'll be ... high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is highlyvalued. About the TeamIn this role, you will be… more
- NBC Universal (New York, NY)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Technical Production Manager provides support for NBC Platforms such as NBC ... production team to execute shows, as well as day-to-day operations. Coordinate all technical and logistical requirements prior to air and then in the control rooms… more
- Amazon (New York, NY)
- …build, and scaling of core services such as tool orchestration, agent execution engine, evaluation pipelines, model serving/tuning infrastructure, and monitoring ... will work closely with applied scientists and engineers to translate prototype agent capabilities into robust, scalable production systems. You will need to rapidly… more
- Amazon (New York, NY)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Insight Global (New York, NY)
- …to be a core driver in identifying operational inefficiencies and improving our customer support processes based off data analysis. The ideal candidate will ... gaps while monitoring and interpreting performance metrics such as ticket volume, agent productivity, and customer satisfaction. We are a company committed… more
- Research Foundation CUNY (New York, NY)
- …environment with a diverse team of professionals. DUTIES AND RESPONSIBILITIES + Provide technical support to our Registry members through e-mail, chat, and ... Job Title: Registry Support Specialist PVN ID: VA-2411-006568 Category: Managerial and...interpersonal skills, both written and oral. + Must possess customer service skills necessary to effectively and professionally assist… more
- Deloitte (New York, NY)
- …of the other designations: + Licensed Attorney (or foreign equivalent) + Enrolled Agent + Project Management (PMP) + Other Technical Certifications: + Microsoft ... Product Support Manager - Global Employer Services Technology Center...you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- Deloitte (New York, NY)
- …on 11/30/2025 Work You'll Do As a Senior Consultant you will bring strong technical , functional and project management solutions to clients with a focus on achieving ... (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation… more
- Amazon (New York, NY)
- …In this role, you will design and implement core components of the agent execution engine, evaluation pipelines, and model tuning infrastructure that enable agents ... and multi-step reasoning orchestration-and quickly apply them to solve real customer problems. You will own well-defined but often ambiguous technical… more
- Guardian Life (New York, NY)
- …agent , including planning, tooling, memory management and feedback loops. + Technical Execution: Establish and enforce guidelines for agent development, ... enterprise-grade AI and automation solutions with measurable impact on customer engagement, operational efficiency, and digital transformation. + **Conversational &… more
- Publicis Groupe (New York, NY)
- …global clients. This role offers a clear growth path into AI Orchestration or Agent Studio leadership as the platform evolves. **Your Impact** This role blends deep ... technical expertise in data engineering with AI awareness and...including: + Campaign performance data aggregation and transformation + Customer journey data processing and enrichment + Marketing attribution… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... understand and develop a perspective on evolving technologies (Model Context Protocol, Agent -to- Agent Protocol, Agentic Payments Protocol, x402) for AI agent… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
