- Compass Group, North America (New Hyde Park, NY)
- …Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience ** **Location:** NY, CT, NJ Markets **Reports to:** ... Senior Leadership The Director , Customer Experience plays a critical role within Coffee Distributing Company's (CDC) Account Management Team, leading… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
- Mastercard (New York, NY)
- …for all. Overview The Mastercard, Dynamic Yield Sales team is looking for a Sales Director to drive our customer experience strategy forward by consistently ... innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical,… more
- City of New York (New York, NY)
- …Management and Executive Director to improve internal and external customer experience by recommending, implementing, and communicating process improvements. ... Job Description The Deputy Director of Facilities & Office Services will be...needs, reduce costs, streamline processes, and improve efficiency and customer service; monitoring operations to ensure adherence to service… more
- Sylvan Learning (Paramus, NJ)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... achieve performance goals and grow the Center. The Center Director is also responsible for managing the day-to-day Center operations to ensure a consistent, quality… more
- Celestica (New York, NY)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... to all subordinate staff involved in support of each customer under the director 's ownership. This includes...and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …into actionable strategies that enhance market access, drive growth and improve customer experience across all Regeneron brands. The individual will require ... Regeneron is seeking a Director , Customer Insights - Market Access...+ BA/BS required + 12+ years of pharmaceutical/biotech commercial experience (or 10+ years with MBA/MS), in roles of… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking an Associate Director , Customer Insights, Immunology (Nasal Polyps and Eosinophilic Esophagitis) to join our team! **In this role, a typical ... day might include:** The Associate Director , Customer Insights, Immunology (Nasal Polyps and...+ Minimum BA/BS with 10 years of pharmaceutical/biotech commercial experience (or MBA/MS with 7+ years), in roles of… more
- Capital One (New York, NY)
- …deployment pipeline lifecycle + Demonstrate excellent judgment with managing operational risk with customer experience + Set the vision and strategy that is ... Director , Product Management, Developer Experience -...One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- Wolters Kluwer (New York, NY)
- …development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention ... well. **About the Role:** We are looking for a Director of Customer Success to lead a...Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead, mentor, and grow… more
- JPMorgan Chase (Jersey City, NJ)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Mastercard (Harrison, NY)
- …and customer satisfaction. * Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable ... and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview:...recommendations. All About You: * Proven experience in issuer card operations, customer relationship… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... Degree is preferred. + Minimum of 7 years energy experience with specific emphasis on customer engagement/account management is required. + Minimum of 3 years… more
- Pixalate, Inc. (New York, NY)
- Sr./ Director of Customer Success Employment Type: Full Time Location: NYC Minimum Experience : Mid Level Salary: $150k About the Company Pixalate is a ... (or equivalent experience ) + 6+ years of experience in client-facing AdTech customer success, technical account management, and/or technical sales roles at… more
- American Express (New York, NY)
- …American Express. The Customer Growth Analytics team is currently hiring a Director who will lead the team responsible for MM Card cross-sell and engagement ... our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and… more
- New York Botanical Garden (Bronx, NY)
- …Ticketing & Customer Care Supervisor A ssociate Director of Ticketing & Customer Care Director of Visitor Experience Position Summary : The Ticketing ... Experience daily operations, with a focus on ticketing, customer support, and the Ticketing Support Hotline . Responsible...with one year experience or two years experience in a supervisory, ticketing and customer … more
- Robert Half The Creative Group (Pearl River, NY)
- …We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic ... analytics strategies and practices. Requirements * A minimum of 7 years of experience in marketing analytics, with expertise in digital media, television, and online… more
- Capital One (New York, NY)
- Director , Product Management, DevX - API Platforms ** Director , Product Management (PXDP60)** Capital One is a high-tech company, a scientific laboratory, and a ... platforms. APIs form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning and AI.… more
- City of New York (New York, NY)
- …Executive Director and BVS leadership to streamline processes, improve customer experience , and implement data-driven improvements and process, and system ... Population Health Data Science, Bureau of Vital Statistics. The Director of the Corrections and Amendments Unit (CAU) provides...data and technology to streamline operations and enhance the customer experience . The role also requires strong… more
- City of New York (New York, NY)
- …DIRECTOR OF SOCIAL SERVICES EXAM (# 1121) Under direction of the Director of Customer /Correspondence Services (Administrative Director of Social Services, ... OCSS units and senior management. - Prepare and submit reports to the Director of Customer /Correspondence Service to update senior management regarding unit work… more