- Monarch Healthcare Management (Osseo, MN)
- …the Minnesota BON standards, the Resident's Bill of Rights and the facility Quality Assurance and Performance Improvement (QAPI) program. The LPN participates in ... LPN is responsible for providing residents with the highest quality of direct routine care, under the supervision of...delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting… more
- CVS Health (Minnetonka, MN)
- …your pharmacy. This includes: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Personnel ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Monarch Healthcare Management (Minneapolis, MN)
- …is guided by the Residents' Bill of Rights and abides by the facility Quality Assurance and Performance Improvement (QAPI) program. Through the collection and ... RN manages and supervises resident care ensuring the highest quality of care is received in accordance with the...delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting… more
- Rakhma Inc (Minnetonka, MN)
- …living with memory loss in a warm, home-like environment. We strive to deliver exceptional customer service to our residents, families, and staff. Here is a link ... families and volunteers, providing regular updates, and addressing their concerns. Quality Assurance : Implementing quality improvement initiatives and… more
- CVS Health (Eden Prairie, MN)
- …you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such ... needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (St. Paul, MN)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (St. Paul, MN)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- TTEC (St. Paul, MN)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Minneapolis, MN)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (St. Paul, MN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Intermountain Health (St. Paul, MN)
- …and email required. + Experience in a call center environment. + Experience in a Customer Service role with Intermountain. + Customer service experience, ... **Job Description:** The function involves performing quality reviews for caregivers in English and Spanish,...Two (2) years of experience in an Intermountain RCO customer service role. + Experience in healthcare.… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Maplewood, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- State of Minnesota (St. Paul, MN)
- …hourly; $68,674 - $112,877 / annually + **Job Class Option** : Info Tech Quality Assurance + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 ... professional knowledge and skills in information systems software testing, quality assurance and quality control...that facilitate a mutual understanding on both parties. + Customer service skills that include active listening,… more
- Wolters Kluwer (Minneapolis, MN)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- CVS Health (Crystal, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (St. Paul, MN)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (St. Paul, MN)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (St. Paul, MN)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
