- AssistRx (Orlando, FL)
- …as needed based on department, program, and project requirements. Requirements + Previous call center experience participating in quality call ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- AssistRx (Orlando, FL)
- …associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and ... quality , client relationships, and customer service. The Quality Assurance Specialist regularly provides support to...records to ensure program metrics are met + Preparing call center reports and tracking service trends… more
- MyFlorida (Orlando, FL)
- …(FFS) Medicaid clients, provides ongoing coordination and completion of the MFC POC. Quality Assurance Maintain, review, and monitor MFC related data and ... of performance with desired thresholds. Implements organization, program, and individual quality assurance standards, in conjunction with management. Provides… more
- Molina Healthcare (Orlando, FL)
- …pharmacies in accordance with departmental policies, state regulations, National Committee of Quality Assurance (NCQA) guidelines, and Centers for Medicare and ... * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively... call tracking system. * Maintains established pharmacy call quality and quantity standards. * Interacts… more
- Actalent (Lake Mary, FL)
- …renewal. + Ensure compliance with all applicable program guidelines. + Collaborate with call center and other program staff for effective operations. + Provide ... matter expertise to program staff and clients. + Maintain quality assurance , security of controlled substances, and...customer service and communication skills + Experience in a call center or high-volume environment + Knowledge… more
- Actalent (Lake Mary, FL)
- …pharmacological knowledge through continuing education and professional resources. + Collaborate with call center and program staff to ensure timely and accurate ... in operational reviews and client interactions. + Ensure compliance with quality assurance standards, controlled substance regulations, and hazardous waste… more
- Marriott (Orlando, FL)
- …working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an ... Number** 25183993 **Job Category** Loss Prevention & Security **Location** Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United… more
- AdventHealth (Orlando, FL)
- …course of action. Performs data entry corrections as required and notified by Quality Assurance in accordance with established timelines. Performs other duties ... 1 years experience * High School Diploma or GED AND * 2 years of Medical call center or doctor's office experience OR * 2 years of Experience in trauma center… more
- Philips (Orlando, FL)
- …develop a positive relationship with the members enrolled in the program. + Ensure quality assurance of readings and reports that will be delivered to physicians ... You thrive in a high-volume, fast paced, and dynamic call center environment and are patient and...won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work… more
- Encore (Orlando, FL)
- …followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. * Manages the on-site equipment ... * Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. * Manages staff to support the growth of… more
- AssistRx (Belle Isle, FL)
- …daily activities. The pharmacist will assist in all pharmacy services, including quality assurance and clinical monitoring activities. Major duties and ... + Supervise Pharmacy Technicians + Communicate with physician offices, patients, and call center staff + Provide patient counseling, education and monitoring… more