- Robert Half Technology (Baltimore, MD)
- …. Install, configure and troubleshoot computer hardware and software . Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ... ticketing system queue and act as primary point of contact . Coordinate break/fix work with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects Requirements Android Development, Cisco… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders *… more