- Palo Alto Networks (Santa Clara, CA)
- …and shared success where your work truly matters. **Your Career** The Escalation Manager position is a strategic, high-visibility role that provides ... Networks business relationship and/or sales opportunities with key customers. The Escalation Manager will lead and manage the resolution of customers' critical… more
- M. C. Dean (San Jose, CA)
- …in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + Managing daily operations with the ... and cybersecurity industries. Responsibilities MC Dean San Jose is looking for Project Manager - High End Residential Security & Technology Solutions who will be… more
- Stanford Health Care (Palo Alto, CA)
- …and that paperwork is forwarded to. + Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation to region. + ... Level 1 Trauma and Academic Medical Center. The Facility Manager II performs routine risk assessments, ensures maintenance of...to scope of the contract. Acts as point of escalation in managing emergency events. + Assists in the… more
- Google (San Bruno, CA)
- Training and Process Enablement Manager _corporate_fare_ Google _place_ Los Angeles, CA, USA; New York, NY, USA; +2 more; +1 more **Mid** Experience driving ... or scaled support operations. + 4 years of experience in escalation management. **Preferred qualifications:** + Experience working cross-functionally with PR,… more
- Genentech (South San Francisco, CA)
- **The Position** **Senior Program Manager ** **Why Genentech** We're passionate about delivering on Our Promise to improve the lives of patients and create healthier ... impact while keeping compliance at the forefront. **Job Summary** The Senior Program Manager is a key strategic partner that drives the successful execution of… more
- Meta (Burlingame, CA)
- **Summary:** Meta is looking for a Strategic Initiatives Program Manager focused on supporting the growth of the Realty Labs business. Reporting to the Director of ... complex projects. **Required Skills:** Go-To-Channel Planning, Strategic Initiatives Program Manager Responsibilities: 1. Go-to-Channel Strategic Initiatives Planning: Bring process… more
- Wells Fargo (Los Altos, CA)
- …US Join us! **About this role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & ... of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving or escalating… more
- CommScope, Inc. (Sunnyvale, CA)
- Sr. Technical Operations Manager Req ID: 79951 Location: Sunnyvale, California, United States, 94089 In our 'always on' world, we believe it's essential to have a ... a CommScope BU is looking for a seasoned **Senior Technical Operations Manager ** to lead our global operations team in delivering world-class infrastructure… more
- BeOne Medicines (San Mateo, CA)
- …(including external partners working on a regional level) and acts as point of escalation for resolution of issues within the region for the assigned study + Ensures ... ensures effective decision making and acts as point of escalation for resolution of issues within the region for...the region to senior management and Global Clinical Study Manager as required + Represents the regional study team… more
- Wells Fargo (Palo Alto, CA)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career ... of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent… more
- SAP (Palo Alto, CA)
- …as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant ... on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical & Delivery...expectations with regards to service delivery. Act as first escalation point. . Own the technical discussions with the… more
- SAP (Palo Alto, CA)
- …as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant ... on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical & Delivery...expectations with regards to service delivery. Act as first escalation point. . Own the technical discussions with the… more
- Stanford University (Stanford, CA)
- Research Technical Manager 1 - Characterization **Dean of Research, Stanford, California, United States** Research Post Date Sep 26, 2025 Requisition # 107348 ... in their research endeavors. **POSITION SUMMARY** **:** The **Research Technical Manager 1 - Characterization** oversees daily operations in a shared nanofabrication… more
- Stanford University (Stanford, CA)
- Research Technical Manager 1 - Fabrication **Dean of Research, Stanford, California, United States** Research Post Date Sep 25, 2025 Requisition # 107335 ... succeed in their research endeavors. **POSITION SUMMARY:** The **Research Technical Manager 1 - Fabrication** oversees daily operations in a shared nanofabrication… more
- Meta (Sunnyvale, CA)
- **Summary:** Meta is seeking a Regional Channel Operations Manager to play a pivotal role in aligning our organization's strategic direction with operational ... products, providing timely and accurate inventory reporting, serving as the primary escalation point for the team, and driving key operational initiatives. This… more
- Rubrik (Palo Alto, CA)
- …the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer Success organization, the successful ... PM, and IT to improve overall customer satisfaction. + Engage Support, escalation , and Engineering teams as needed to ensure an optimal Rubrik experience… more
- BeOne Medicines (San Mateo, CA)
- Senior Manager , CDM Systems Administrator is responsible for leading and oversight of Data Management systems including Oracle LSH/DMW, Medidata Rave and any systems ... cross functional groups + Responsible for the resolution and escalation of user access issues, tool issues, testing needs,...of Help Desk Support Management by being an internal escalation point for reviewing and providing feedback on help… more
- Deloitte (San Jose, CA)
- Microsoft Dynamics 365 Functional Finance Lead Manager The Emerging ERP Solutions practice is all about bringing you the best in cloud-based ERP applications like ... ISVs, and train on new versions and tools, keeping your knowledge sharp. Manager : Gain trusted advisor status with customers and prospects by understanding their… more
- ServiceNow, Inc. (Santa Clara, CA)
- …for ITSM suite and support adoption of adjacent ServiceNow products. + Advanced Escalation Management: Serve as the primary escalation point for critical ... customer issues not resolved by Support, Expert Services (ES), or Impact teams. + Product Strategy & Influence: Partner closely with ServiceNow Product Management and R&D to provide field insights, influence the product roadmap, and contribute to ongoing… more
- Cognizant (San Jose, CA)
- …team. * Checkers for the special operations on critical cases * Manage the escalation queues for the team members * Manage daily absenteeism to maintain productivity ... process adherence * Handle supervisory calls and report to manager on performance, status and any escalations * Responsible...to the Customer with the assistance of the Operations Manager * Manage and resolve escalations and issues raised… more