- Aarons (Hiram, GA)
- …updated customer information in the store computer system and documenting all customer payment appointments. * Direct contact with customers who have not ... * Clean and certify merchandise in the Quality Assurance Center for all items personally returned * Complete and...the assistance of a dolly * Two years of retail/ customer service experience preferred * High School… more
- US Bank (Atlanta, GA)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Atlanta, GA)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- World Wide Technology (Atlanta, GA)
- …and technology including: Enterprise IT (storage, compute, network, virtualization, and multi-cloud), Contact Center , Customer Experience /Employee ... decision making within: + **Enterprise Architecture** + ** Contact Center ** + ** Customer Experience /Employee Experience (CX/EX)** + **Retail/Branch… more
- Capgemini (Atlanta, GA)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (Atlanta, GA)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Humana (Atlanta, GA)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Amazon (Atlanta, GA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience...community and product teams. Act as primary point of contact for urgent customer issues in your… more
- Fiserv (Marietta, GA)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Associate **About your role:** As a Contact ... caseloads and will have an opportunity to ensure a customer experience and order success. **What you'll...or otherwise participating in the overall hiring process, please contact ###@fiserv.com . Please note our AskHR representatives do… more
- Prime Therapeutics (Atlanta, GA)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Intuit (Atlanta, GA)
- …our offerings. Further, Customer Success is responsible for delivering an outstanding experience to our experts - the people on our platform who deliver advice ... **Overview** Customer Success is driving Intuit's transformation to become...plans, status, and results clearly + 2+ years of experience in operations within a fast-moving technology-driven organization or… more
- Amazon (Atlanta, GA)
- …Science, Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience… more
- Amazon (Atlanta, GA)
- …Science, Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience… more
- Lumen (Atlanta, GA)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- Ryder System (Marietta, GA)
- …maintenance (PM) service, as well as assist with service related questions. The Call Center Customer Service Representative must be able to deliver outstanding ... customer service to ensure customers receive the best customer service experience . **Prefer candidates that have...calls are monitored for Quality Assurance purposes and Call Center Customer Service Representatives will be required… more
- TEKsystems (Atlanta, GA)
- …to enterprise-level data centers. Requirements: * 3-10+ years of deployment and/or break-fix experience in a data center . * Extensive experience with ... and resolution of tickets. o Serve as the initial contact /liaison between team members and management. o Prioritize and... tracking mechanisms, MS Office, and digital photos. * Experience working in a Microsoft data center … more
- Emory Healthcare/Emory University (Atlanta, GA)
- …diversity and excellence of our academic community. **Description** The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in ... his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in...QUALIFICATIONS:** + A bachelor's degree + Eight years of experience in fundraising, development, higher education, or related field,… more
- MRC Global (Atlanta, GA)
- …results. Accountable for the successful execution of safe and efficient Service Center operations, business strategy, customer service, and consistent compliance ... arising from incident investigation and hazard reports. + Prepare the Service Center cost budget and monitor expenditures to ensure compliance. + Monitor workflows… more
- Acuity Brands (Atlanta, GA)
- …research to identify customer needs and preferences specific to the data center vertical. Being recognized as the subject matter expert for HVAC and cooling ... an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase...experience in HVAC systems, building automation, or data center infrastructure. + Strong understanding of data center… more
