- Acuity Brands (Atlanta, GA)
- …for customer -facing problem solving. Proven conflict management and customer service skills. **Education & Experience** Associate 's/Technical degree in ... management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver… more
- Prime Therapeutics (Atlanta, GA)
- …build the future of pharmacy with us. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist ... accredited school or equivalent GED + 1 year of customer service experience + 6 months of related work...flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area… more
- Capital One (Atlanta, GA)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- Capital One (Atlanta, GA)
- Senior Associate , Capital One Concierge, Delivery Lead - Velocity Black ( Remote ) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Concentrix (Atlanta, GA)
- …," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...for you! As a remote Customer Service Representative, you'll join an… more
- Merck (Atlanta, GA)
- **Job Description** Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for our company's Animal Health. The ... PV, BSC, and IT support. Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and… more
- Sedgwick (Atlanta, GA)
- …in Financial Services & Insurance Claims Advisor | Professional Liability | Remote This person will analyze professional liability, error and omissions, and complex ... directors and officers claims; to provide resolution of highly complex nature and/or severe injury claims;...the total claim costs while providing high levels of customer service. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and… more
- Wolters Kluwer (Atlanta, GA)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- Molina Healthcare (Atlanta, GA)
- …address claim issues, and researching, investigating and ensuring appropriate resolution of claims. **Knowledge/Skills/Abilities** + Responds to incoming calls from ... providers regarding claims inquiries and provides excellent customer service; documents calls and interactions. + Facilitates the resolution of claims issues,… more
- Fiserv (Marietta, GA)
- …global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Associate **About your role:** As a Contact Center Support Associate , you ... will work directly with customers to troubleshoot remote deposit and digital check scanner products. You'll support...caseloads and will have an opportunity to ensure a customer experience and order success. **What you'll do:** +… more
- Eptura, Inc (Atlanta, GA)
- …directly with customer and partner teams to facilitate smooth issue resolution . + **Product Support & Enhancements** - Identify patterns in technical challenges ... **Department** Support **Employment Type** Full Time **Location** US **Workplace Type** Fully remote **Shape the Future of Work with Eptura** At Eptura, we're not… more
- Zurich NA (Atlanta, GA)
- Service Contract Associate 128257 Zurich North America is hiring multiple Service Contract Associate 's to join our Vehicle Service Contract team! We are open to ... are handled in the most efficient, effective way while delivering a customer -centric claims service. Determines causes of failures and reviews specific contract… more
- WM (Atlanta, GA)
- **Primarily Houston-based hybrid role (Mon-Thurs in-office, Fri remote ). Remote applicants from other states may be considered.** **I. Job Summary** WM Advisory ... Services is seeking a detail-oriented, customer service driven individual to play a key role...assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.… more
- Sumitomo Pharma (Atlanta, GA)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- WTW (Atlanta, GA)
- …deliver risk solutions which optimize Total Cost of Risk. We are seeking an Associate Global Specialist for our Global Services and Solutions practice who will be ... follows: - First point of contact and day-to-day management of solutions-based resolution and anticipation of client needs on Corporate Basic and Complex Corporate… more
- Zurich NA (Atlanta, GA)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Highmark Health (Atlanta, GA)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Consistently facilitates issue resolution (both project… more
- Highmark Health (Atlanta, GA)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... new functionality to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Ability to identify some issue resolution within… more
- Cayuse Holdings (Atlanta, GA)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Datavant (Atlanta, GA)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
