- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may… more
- Kelly Services (Rochester, NY)
- …evolving. We at Kelly(R) hear you, and we're here for you! We're seeking a ** Customer Support Agent ** to work at a premier pharmaceutical client in Rochester, ... Friday **Hybrid** **Why you should apply to be a Customer Support Agent :** - Enjoy a **hybrid**...Ability to speak French (preferred) - 2 years of customer service and order entry experience . -… more
- Sedgwick (Rochester, NY)
- …required. **Active property & casualty insurance agent /producer license is required.** ** Experience ** At least one (1) year of customer service experience ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- Bausch + Lomb (Rochester, NY)
- …attitude. + Dependable and consistent attendance. + High school diploma and 1 year customer service experience . + Minimum of 1-2 years Customer Service ... policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical decisions,… more
- CanACRE (Rochester, NY)
- …inspired and empowered team members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of real property rights required ... communication systems, and other public and private infrastructure. The Right of Way Agent will provide local contact for interface with government, permitting, and … more
- PrimeFlight Aviation Services (Rochester, NY)
- …BAGS, GUIDING PLANES, LAUNCHING JOURNEYS - NOW HIRING RAMP AGENTS!** The Ramp Agent is responsible for safely loading and unloading baggage, cargo, and mail, guiding ... standards. **WHAT IT'S LIKE TO WORK AS A RAMP AGENT ** + **Accurately load and unload baggage, cargo, and...regulations in a fast-paced, team-oriented setting** + Exemplify PrimeFlight customer service and safety standards + Perform any additional… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …+ Identifies and follows through on issues impacting the Health Plan and customer experience . + Develops effective internal working relationships for improved ... I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level...requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9… more
- Kelly Services (Rochester, NY)
- …and evolving. We at Kelly(R) hear you, and we're here for you! We're seeking ** Customer Care Agent ** to work at a **top pharmaceutical client** in **Rochester, ... 5:00 PM** **Why you should apply to be an Customer Care Agent :** + Join a leading...+ Have a **High School Diploma** (required); some college experience is preferred. + Are detail-oriented and possess strong… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …plans. * Identifies and follows through on issues impacting MedAmerica and customer experience . * Develops effective internal working relationships for improved ... addition to Level I accountabilities): * Handles moderately complex customer and agent calls, resolves issues with...Level I: * High School diploma or GED. * Customer service experience preferred. * Knowledgeable in… more
- American Packaging (Rochester, NY)
- …audits, customer complaints, and continuous improvement. Be the change agent for quality related projects. Validation- Apply project management and technical ... and/or training; or equivalent combination of education and experience . ASQ certification is a plus. Customer ...and experience . ASQ certification is a plus. Customer & Validation - Bachelor's degree in science, mathematics,… more
- Anywhere Real Estate (Rochester, NY)
- …all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent , consumer and all deal parties. You are part ... The **Client Experience Specialist** is a service-minded professional who manages...timely, efficient, and accurate manner. + Collaborate closely with agent services department, agents and/or other third parties to… more
- Extra Space Storage (Rochester, NY)
- …employees. + Perform additional duties as assigned. **Your Qualifications** + 1+ year of customer -facing work experience . + Sales experience preferred. + ... operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- Molina Healthcare (Rochester, NY)
- …with Genesys Cloud** to deliver a **unified "single pane of glass" agent experience ** , enabling efficient workflows, contextual insights, and personalized ... enterprise scale. + Strategic thinker focused on innovation, resilience, and customer experience excellence. + Passionate about delivering trusted,… more
- Anywhere Real Estate (Rochester, NY)
- …to participating consumers in addition to the partnership of a certified real estate agent and support from our concierge team. This position will report into the ... VP, Operations & Customer Insights. The Anywhere Leads Network team is focused...data modeling and analytics. + 5+ years of leadership experience . + Ability to manipulate and drive insights from… more
- Anywhere Real Estate (Rochester, NY)
- …attaining specific performance metrics and delivering a world-class brand value customer experience . Additionally, this position will independently manage ... M&A, and roll-in events to drive growth. + Drive key metrics: Agent recruiting, retention, per- Agent production, adjusted gross commissions, transaction sides,… more
- Anywhere Real Estate (Rochester, NY)
- …attaining specific performance metrics and delivering a world-class brand value customer experience . Additionally, this position will independently manage ... M&A, and roll-in events to drive growth. + Drive key metrics: Agent recruiting, retention, per- Agent production, adjusted gross commissions, transaction sides,… more
- Anywhere Real Estate (Rochester, NY)
- …to achieve specific performance metrics and deliver a world-class brand value customer experience . This position will also independently lead assigned processes ... specific key performance indicators in the Book of Business, which include Agent recruiting and retention, per- Agent production, adjusted gross commissions,… more
- Bausch + Lomb (Rochester, NY)
- …team-player with passion for customer service and creating a positive customer experience + Demonstrated proficiency in team functions, including high level ... touch points with a consumer In addition, perform Core Customer Care Agent Responsibilities and Senior function,...Media other than personal use preferred and 1 year customer service experience + Associate or Bachelors… more
- American Packaging (Rochester, NY)
- …quality and profit improvement projects, and drive improvement actions from audits, customer complaints, and continuous improvement initiatives. Act as the change ... agent for quality-related projects. ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the...Corrective and Preventive Actions (CAPAs) to prevent third-party or customer audit findings. + Documentation: Provide accurate and timely… more
- H&R Block (Rochester, NY)
- …be successful. It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of ... tax situations concisely via phone, email and chat + Experience utilizing effective customer service techniques +...email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills +… more