- TEKsystems (New Orleans, LA)
- Description TEKsystems is looking for a talented Service Desk Analyst to support a high profile client in the New Orleans area. This team member should be ... able to: 1. Manage Service Tickets in an organized manner to ensure accuracy...on the implementation of new solutions to meet expected service levels and exceptional user experiences. + Support the… more
- BAE Systems (New Orleans, LA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing...also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure… more
- United Rentals (Columbia, MS)
- …developers. + Address users' system issues escalated by the Support Center/Help Desk **Requirements:** + Bachelor's Degree in a technical field such as computer ... veterans, reservists, and their families. The values that define your service -leadership, discipline, integrity, and teamwork-are the same values that drive our… more