- Canon USA & Affiliates (Plainsboro, NJ)
- …to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where ... concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and...and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- **Job Description** The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance ... exchange. As a Case Analyst II , you will be part of a team empowered...health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). +… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support ... needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue… more
- SolomonEdwards (Trenton, NJ)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …requirements. + Reviews operational requirements with project teams, management and client services groups for deployment and ongoing support. + Develops ... backups, server operating systems and networks. + Advanced knowledge of cloud service providers. + Strong cloud command line scripting skills. + Documentation skills… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …(Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a ... a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …information technology tools. + Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades. + ... into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ASM Research positions… more