- Home Depot (Hatfield, PA)
- …(MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. ... drivers or indirectly through 3PL on-site delivery or transportation delivery agent ) to ensure performance meets expectations. **Direct Manager/Direct Reports:** +… more
- Home Depot (Jenkins Township, PA)
- …Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The ... to maximizing productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends, solve problems and motivate and… more
- COOLSOFT (Middletown, PA)
- …and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call . - Migrate from on prem contact center ... environment. - Design and implement PCI-compliant phone and contact center architecture. - Design and implement VDI agent... center architecture. - Design and implement VDI agent architecture enabling and supporting the capabilities above. -… more
- Carnegie Mellon University (Pittsburgh, PA)
- …peer-reviewed journals + Expert in advanced machine learning such as multi- agent generative AI, LLMs, Diffusion models, and traditional machine learning techniques ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more
- Crane Payment Innovations (Malvern, PA)
- …will bring to this role excellent customer service with demonstrated success in a high-volume call center . You must have a proven track record of the ability to ... support by delivering world-class service to our external customers.A Customer Support agent will have a direct impact on our Cummins Allison Service organization… more
- UPMC (Erie, PA)
- Lead the Way in Patient Communication - Join UPMC Hamot as a Lead Call Center Agent ! Are you a skilled telecommunications professional with a passion for ... leadership and service excellence? UPMC Hamot is looking for a Full-Time Lead Call Center Agent to help guide our dedicated team and ensure seamless… more
- Robert Half Office Team (York, PA)
- Description A Call Center Representative manages incoming and outgoing customer interactions to provide support, resolve concerns, and offer information about ... in challenging situations. Preferred Experience: + Prior customer service or call center experience is beneficial. + Knowledge of sales processes or customer… more
- Sosuite (Philadelphia, PA)
- …apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A DEPENDABLE ON- CALL HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR ... PREMIER NEW BUILDINGS IN CENTER CITY! You will be the face of the...an immediate opening. Who we're looking for: + An On- Call Hospitality Front Desk Agent . + Weekend… more
- Aspen Dental (PA)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Sedgwick (Erie, PA)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Penn State Health (Hershey, PA)
- …or equivalent + One (1) year relevant experience **PREFERRED QUALIFICATION(S):** + Previous call center experience preferred. + Previous experience in a medical ... **Penn State Health** - **Hershey Medical Center ** **Location:** US:PA: Hershey **Work Type:** Full Time **FTE:** 1.00 **Shift:** Night **Night Shift Differential:**… more
- Pep Boys (Bala Cynwyd, PA)
- …providing excellent customer service + Ability to perform all tasks associated with call center operations Knowledge, Skills and Abilities + 3+ years retail ... that there is no documented fix a L1 Service Agent will escalate a call to the...system experience + Previous Call Center experience + ITIL certification/background Benefits… more
- Datavant (Harrisburg, PA)
- …+ Other duties as assigned **What you will bring to the table:** + 1 year of Call Center experience, outbound call and/or sales call experience strongly ... to realize our bold vision for healthcare. The Outreach Agent is responsible for making outbound phone calls to...+ Contact assigned medical providers by phone + Use call scripts to encourage medical providers to send in… more
- Cayuse Holdings (Harrisburg, PA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE… more
- Cayuse Holdings (Harrisburg, PA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- Teleperformance USA (PA)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of client… more
- Navient (Harrisburg, PA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... much more. Posted Job Title Clinical Research Coordinator B/C (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary This… more
- WellSpan Health (Lebanon, PA)
- …procedures and basic portable exams if applicable to the location of outpatient center . + Schedules cases to coordinate with other patient examinations. + Positions ... outstanding service to all customers; fosters teamwork, is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will… more
- COOLSOFT (Dauphin County, PA)
- …and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call . * Migrate from on prem contact center ... environment. * Design and implement PCI-compliant phone and contact center architecture. * Design and implement VDI agent... center architecture. * Design and implement VDI agent architecture enabling and supporting the capabilities above. *… more
