- UPMC (Erie, PA)
- Join the UPMC Hamot team as a Casual Call Center Agent and become a vital part of a fast-paced, mission-driven environment! In this flexible, primarily ... staff while maintaining strict confidentiality of all information. + Utilize call center applications to manage call transfers, announcements, paging,… more
- The Hartford (PA)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously… more
- Sedgwick (Erie, PA)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Cayuse Holdings (Harrisburg, PA)
- …articulation. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote...a related field. + Previous supervisor experience in a call center environment **Our Commitment to you… more
- Penn State Health (Hershey, PA)
- …or equivalent + One (1) year relevant experience **PREFERRED QUALIFICATION(S):** + Previous call center experience preferred. + Previous experience in a medical ... **Penn State Health** - **Hershey Medical Center ** **Location:** US:PA: Hershey **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Evening Shift… more
- Cayuse Holdings (Harrisburg, PA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It… more
- TEKsystems (Blue Bell, PA)
- …on-site in Montgomery County, PA. This role will be supporting clients in a call center operation selecting the appropriate insurance policies to meet their ... program-specific material usage. Qualifications + Licensed health insurance + Customer service/ call center experience + Administrative skills + Strong… more
- The Hartford (PA)
- …not included). + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued. + Strong sales acumen with the ability to ... negotiate and sell all messages including those that may be difficult. + Excellent written and interpersonal communication skills. + Competitive nature and strong desire to win. + Demonstration of solid time, organizational, and desk management skills with… more
- Pearl Interactive Network (Harrisburg, PA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... met. + Ensure agents understand and comply with all call center objectives, key performance standards, and... objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more
- Conduent (PA)
- …on a timely basis and placing medications orders in a high-volume inbound call center .** **Responsibilities:** **Answer high-volume inbound customer calls for a ... patients at all time** **Consistently meet and attain required Agent Performance Goals/KPIs** **Adherence to Work Schedule and Attendance...of the questions you may receive as a healthcare call center associate are the following:** **Can… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or ... experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... much more. Posted Job Title Clinical Research Coordinator B/C (Abramson Cancer Center ) Job Profile Title Clinical Research Coordinator B Job Description Summary This… more
- WellSpan Health (Lebanon, PA)
- …procedures and basic portable exams if applicable to the location of outpatient center . + Schedules cases to coordinate with other patient examinations. + Positions ... outstanding service to all customers; fosters teamwork, is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Teleperformance USA (PA)
- …functions and complex Excel functions ** + **Minimum of two years of call center management experience.** + **Experience managing multiple programs concurrently ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...** + **TP Processes (for internal only) ** + ** Call Center Acumen ** + **Supervisor Role… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... in US designated as a Skin Biology Disease Research Center by the NIH. We are looking for a...pharmacy (IDS) to ensure adequate drug supply. Coordinate investigational agent supply ordering with sponsor and IDS as needed.… more
- Cardinal Health (Harrisburg, PA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Comcast (Philadelphia, PA)
- …scheduling, adherence tracking, and self-invoicing systems. Guides site strategy and call routing to optimize gross margin and operational efficiency. Plays a ... metrics to enhance profitability and operational efficiency. **Workforce & Contact Center Management** + Leads workforce management for internal and outsourced… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more