- TEKsystems (Pittston, PA)
- …Saving cancel requests Setting up autopay Timely entry of all inbound leads Skills Call center Customer service Microsoft office Insurance Salesforce Problem ... industry leading service standards by providing prompt service and one call resolution. Availability and...CRMs, Dual monitors, phone systems Additional Skills & Qualifications Call Center - 2+ years High emotional… more
- Teleperformance USA (PA)
- …with internal resources such as operations and all other internal departments (IT, HR, Client Services , Payment Processing, Finance, etc.) to resolve client ... Operations** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered...needs and deliverables to ensure** **a high level** **of service delivery.** + **Understand and oversee client … more
- Public Consulting Group (Harrisburg, PA)
- …office or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. ... and coordinators on optimizing program knowledge. **Duties and Responsibilities** + Manages client customer service requests via email and telephone regarding… more
- AON (Fort Washington, PA)
- Insurance Call Center Agent - Fort Washington, PA This is a hybrid role but will be working in the Fort Washington, PA office during training for approximately 6 ... for benefits is governed by the applicable plan documents and policies. #LI-BK1 2567871 Insurance Call Center Agent - Fort Washington, PA This is a hybrid role… more
- Concentrix (Harrisburg, PA)
- …solutions. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write ... Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and...Agile/Scrum environment. + Familiarity with Enterprise Call Center operations and technology. + Service Cloud… more
- University of Pennsylvania (Kennett Square, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Client Services Administrative Assistant A Job Profile Title Administrative Assistant ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...in the nation. Under limited supervision, the Administrative Assistant Client Services is an essential personnel position… more
- Trinity Health (Newtown, PA)
- …accreditation process after hours and weekends. The requirement is 48 hours of on call on for 4 nights during the week- Monday-Thursday 5p-8a. **St. Mary' Home care ... Hospice in Bucks County, Pa. is seeking a On call Hospice RN Case Manager for coverage to the...monitoring technology and 24/7 access to our Virtual Care Center RNs. **Hospice RN Case Manager position summary** Our… more
- Vanguard (Malvern, PA)
- …and ensure they feel fully supported when they call into Vanguard. As a Client Service Excellence Center associate, you will: + Partner with our clients ... looks like? Join our team of "crew" as a Client Service Excellence Center associate!...you have a passion for helping others, building your client services skillset, and giving every investor… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- Responsible for providing assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and ... work/life issues to military service members and their families. Demonstrates an ability to...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- Amazon (Berwick, PA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... Description AWS Infrastructure Services (AIS) owns the design, planning, delivery, and...people management experience - 2+ years of operations and on- call support for data center facilities, mission… more
- City National Bank (Harrisburg, PA)
- …with Financial Advisor(s) in developing a business plan and delivering against a client service model * Be on call if we a weekend escalated matter requires ... *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER* WHAT IS THE OPPORTUNITY?...experience in a senior capacity * 5 years of Call center experience or of experience handling… more
- PNC (Sewickley, PA)
- …ecosystem partners. Develop ecosystem leadership inside and outside of the branch as a Center of Influence (COI). Own the client relationship and holds team ... strong client commitment and advocacy by delivering proactive and responsive service to meet client goals.Differentiates client experience through… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …for measuring software quality. + Reviews and evaluates products and services for adherence to government directives, standards and guidelines concerning quality ... experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other Job Specific Skills** + Knowledge… more
- Oracle (Harrisburg, PA)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- PNC (Narberth, PA)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Banking organization, you will be based at ... support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business... and operational aspects of a Branch & Business Center branch. Builds a high performing team through the… more
- Oracle (Harrisburg, PA)
- …of enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + ... Rack and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- PNC (Philadelphia, PA)
- …and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail Banking organization, you will be based at ... statement. + Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled… more
- ADP (Allentown, PA)
- …Performs other related duties as assigned **QUALIFICATIONS REQUIRED:** + 1 year experience in a client service call center environment required. + FINRA ... while adhering to internal SLAs for response times. + Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. +… more
- Oracle (Harrisburg, PA)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... us build and operate the suite at significant scale, where coordinated cloud services are broadly distributed in a multi-tenant cloud environment! We are committed… more