- Canon USA & Affiliates (Philadelphia, PA)
- …escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as ... develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client . - Establishes developmental goals and… more
- Duquesne Light Company (Pittsburgh, PA)
- …outcomes. We want you to join our team! **Position Overview:** The **Operations Service Delivery Manager ** is responsible for hands-on technical end-to-end ... Responsibilities:** + Manage via a hands-on approach the daily operations of service delivery , ensuring timely and high-quality execution of services serving… more
- Bank of America (Pittsburgh, PA)
- …and effective. **Job Description:** This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth ... in the market while working with the Home Office to ensure superior client service . Key responsibilities include partnering with the market leadership team,… more
- Innomotics LLC (New Kensington, PA)
- Project Manager - Service Delivery Job ID: 5409 Location: New Kensington, PA, US, 15068Alpharetta, GA, US, 30005-3900Norwood, OH, US, 45212 **We are looking ... candidate, you will report to the New Kensington Customer Service Manager and will be a vital...strategic projects and teams. + Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery… more
- SHI (Harrisburg, PA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible...Establish relationships with key clients and stakeholders, and resolve client complaints effectively and timely. + Collaborate with internal… more
- Highmark Health (Pittsburgh, PA)
- …custom products and benefit designs. **ESSENTIAL RESPONSIBILITIES** + Partner with assigned Client Manager (s) to maintain and grow existing business and ensures ... Description :** **JOB SUMMARY** This job partners with assigned Client Managers to maintain and grow existing business and...account processing and set-up to ensure accurate and seamless service delivery . + Develop documents and processes… more
- Jacobs (Philadelphia, PA)
- …immigration sponsorship. What you'll do: * Serve as the point of contact for client service activities and develop strategies to grow the higher education ... ensuring every project makes a meaningful difference As a Client Account Manager for Higher Education for...individual annual sales goal. * Identify, charter, and lead client service teams comprised of multi-disciplinary project… more
- Cognizant (Philadelphia, PA)
- …Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager (Associate Director)** who will be responsible ... **Overview** Client Relationship Managers are key contributors to commercial...and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix… more
- Tompkins Community Bank (Wyomissing, PA)
- Overview The Client Manager will participate in a...to interact well in a team environment to insure delivery of exquisite customer service to clients. ... As a key member of the benefits team, the Client Manager I is responsible managing all...to Agency procedures. + + Troubleshoot and correct day-to-day client service issues, including changes in coverage… more
- Deloitte (Pittsburgh, PA)
- …+ Extensive track record of success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of developing creative ... risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution… more
- Deloitte (Philadelphia, PA)
- …data platforms. Our delivery models are tailored to meet each client 's unique requirements. Engineering as a Service provides complete design, ... Position Summary Application Operations Sales & Delivery Lead/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming… more
- Datavant (Harrisburg, PA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is ... relationship with the customer ensuring that they receive the best possible result delivery , service and support. + Manage coordination, tracking and reporting… more
- Penn State Health (Hershey, PA)
- …or genetic information._ **Union:** Non Bargained IND123 **Position** Virtual Health Client Success Manager / Clinical Development & Implementation Specialist ... providing related training for both the virtual team and client . The CDIS will work closely with multiple functions...Support key projects end to end. + Support the delivery of enterprise virtual tools that allow the team… more
- Deloitte (Harrisburg, PA)
- …agencies across federal, state, and local government agencies. Work you'll do As a Project Delivery Manager in the GPS Customer HST group you will: + Collaborate ... commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives,… more
- Datavant (Harrisburg, PA)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... issues, and generate project and customer-level metrics and reports + Provide exceptional client service and support, constantly considering ways we could better… more
- CDM Smith (Philadelphia, PA)
- …Unit:** NAU **Job Description:** CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business ... proposal efforts and presentations. * Implementing CDM Smith's Sales Delivery Process and proactive use of CDM Smith's sales...costs. * Engaging in routine coordination with other area client service leaders and internal business units… more
- CDM Smith (Pittsburgh, PA)
- …based in any of our CDM Smith offices CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help ... an integral member of our dynamic Industrial team, the Client Service Leader contributes by: * Leading...at the forefront of leading-edge tools that improve project delivery for clients * Implementing short and long-term strategies… more
- CDM Smith (Harrisburg, PA)
- …locations for this position would be: Maryland, Virginia, or Washington DC** As a Client Service Leader (CSL), you will be responsible for continued growth and ... participating in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery… more
- Cayuse Holdings (Harrisburg, PA)
- …business development and delivery teams (proposal/capture, service delivery , project management or business operations) balancing client interaction, ... **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL:_** Yes **_RELOCATION:_** No Our client account leaders build, lead, sell and deliver large, complex, programs… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA client … more