- JPMorgan Chase (Philadelphia, PA)
- …a production fast-paced environment enthusiast. You have found the right team! As a ** Client Service Quality Assurance Analyst** within the Healthcare ... results, and make recommendations to leadership + Prepare and present quality assurance results and opportunities to leadership + Identify gaps and recommend… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... client , internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews...+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of… more
- Genesis Healthcare (PA)
- …communities we serve. Responsibilities The Manager of Revenue Cycle Management Quality Assurance /Performance Improvement is responsible for supporting and ... improving the lives we touch through the delivery of high- quality care and exceptional service . As a...in efficiency and compliance. 5. Coordinates with RCM BP Quality Assurance Managers on both internal and… more
- Cardinal Health (Harrisburg, PA)
- …+ Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal and written communication ... support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Grant Thornton (Philadelphia, PA)
- …+ Responsible for quality assurance on all managed service offerings + Facilitating client understanding of international tax development implications ... of Grant Thornton solutions in a collaborative manner, ensuring quality above all, because together is how we succeed....vision and setting challenging personal and client service team goals… more
- Canon USA & Affiliates (Philadelphia, PA)
- …escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as ... develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client . - Establishes developmental goals and… more
- Anywhere Real Estate (Pittsburgh, PA)
- …positive or negative situations to clearly advise and resolve any issues. + Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors ... The Client Experience Specialist is a service minded...their own work to ensure quality . + Adaptability-the individual adapts to changes in the work… more
- TTEC (Harrisburg, PA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer… more
- Charles River Laboratories (Wayne, PA)
- …career that you can feel passionate about. **Job Summary** Responsible for managing the Quality Assurance program(s) at one or more Charles River operations and ... departmental policies and procedures and assure their consistency with Quality Assurance programs at other Charles River...files. ⦁ Participate in the review and development of quality agreements with clients and contract service … more
- Kiewit (Cranberry Township, PA)
- … quality resources Responsible for the implementation and oversight of a Nuclear Quality Assurance Program in a construction environment, to include, but not ... Level:** Mid Level **Home District/Group:** Kiewit Nuclear Solutions **Department:** Quality **Market:** Nuclear **Employment Type:** Full Time **Position Overview**… more
- CGI Technologies and Solutions, Inc. (Pittsburgh, PA)
- …Quality Engineer - Data - Local to Pittsburgh** **Category:** Testing/ Quality Assurance **Main location:** United States, Pennsylvania, Pittsburgh **Position ... - Ensure assigned project's release activities meet Enterprise Project Quality Assurance Standards by working with the...Cycle - Excellent in Communications with previous experience in Client facing role and interactions with various LOB's and… more
- Prime Therapeutics (Harrisburg, PA)
- …position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + Ability to openly, positively ... or operations including 2 years of account or relationship management/ client service delivery + 5 years of...new ideas and work collaboratively to provide the highest quality of care and service to our… more
- City Wide Facility Solutions (Camp Hill, PA)
- …priorities and collaborating on solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and gain new ... City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. City Wide Facility… more
- Highmark Health (Harrisburg, PA)
- …improvement programs. Train dental office staff and providers on all updates to quality assurance guidelines, with state and local regulations and URAC ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client /broker/member inquiries regarding provider contract,… more
- ARAMARK (Philadelphia, PA)
- …to develop healthy menu implementation plans. Directs the patient feeding process, quality assurance and drives patient satisfaction scores and nursing ... Director position at Jefferson Einstein Hospital, located in Philadelphia, PA. The Patient Service Director will support the Patient Services Operation in the Food &… more
- ARAMARK (Philadelphia, PA)
- …health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores. **Job Responsibilities** ... 750 bed facility located in Philadelphia, PA. The Patient Service Manager will support the Patient Services Operation in...managing a union workforce is a plus Note: This client location requires working on site to be fully… more
- Public Consulting Group (Harrisburg, PA)
- …a combination of the following services: planning, procurement, project management, quality assurance (QA), implementation, or project oversight services for ... Procurement + Business Enablement + Business Solutions + Project Assurance PCG is hiring a Director to manage a...do this, they must effectively integrate their capabilities in quality management, project management, and client satisfaction.… more
- Huntington National Bank (Pittsburgh, PA)
- …problem resolution and responding in an optimal time frame. + Coordinate and communicate client service needs, direct and assisting team members as needed. + ... needs. + Review carrier quotes and conditions to ensure compliance with quality assurance standards. + Deliver new business and renewal recommendations within… more
- Prime Therapeutics (Harrisburg, PA)
- …as well as ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, assurance of ... performance through risk management activities including such items as assurance of Service Level Agreement performance in...new ideas and work collaboratively to provide the highest quality of care and service to our… more
- Huntington National Bank (Pittsburgh, PA)
- …to other team members as needed. + Assist in the Timely Delivery of Client Service . + Coordinate, direct and oversee the marketing process in conjunction ... product line knowledge and technical expertise. This position provides service to an assigned book of business with minimal...Review carrier quotes and conditions to ensure compliance with quality assurance standards. + Deliver new business… more