- Travelers Insurance Company (Harrisburg, PA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Context Travel (Philadelphia, PA)
- …area SCHEDULE : Monday-Friday, 9am-5pm Eastern Time SALARY: Commensurate with experience JOB DESCRIPTION Context's Delivery team ensures the seamless execution of ... to the full client journey: from pre-booking trip planning and experience selection, to post-booking adjustments, on-the-ground support, and ensuring post-trip… more
- Coinbase (Harrisburg, PA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Coinbase (Harrisburg, PA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Concentrix (Harrisburg, PA)
- …for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- PNC (Pittsburgh, PA)
- …successful in this position. **Preferred Skills** Account Management, Competitive Strategies, Customer Experience ( CX ), Negotiation, Operations Management, ... business segment or sub segment. Ensures consistency of execution and alignment with customer experience strategy. + Supervises the deployment of tools and… more
- PNC (Hanover, PA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... participate in STEM OPT for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and… more
- PNC (Scranton, PA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... and leads tellers by example to deliver a unique customer experience aimed at improving customer...meaningful conversations with customers, making appropriate referrals to branch staff . + Coaches, mentors and leads tellers by example… more
- PNC (Hanover, PA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... participate in STEM OPT for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and… more
- Comcast (Philadelphia, PA)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Business Initiatives; Process Management Base ... managers, with guidance from Strategic Business Initiative or senior staff . Ensures team clearly understands roles and responsibilities for...for how you do your job. + Own the customer experience - think and act in… more
- Comcast (Philadelphia, PA)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Leadership; Decision Making; Senior Program ... to improve performance. + Trains, hires and develops PMO staff . Has performance management responsibilities. Responsible for staff...for how you do your job. + Own the customer experience - think and act in… more
- UPMC (Pittsburgh, PA)
- …is hiring a Systems Analyst-Senior (Epic PB Claims and Remittance) who has healthcare experience . If you are looking to join a highly accomplished team with diverse ... Time. Purpose: Under the general direction of the management team and senior staff , the Systems Analyst - Senior requires a proficient level of experienced… more
- UPMC (Pittsburgh, PA)
- …team who enjoys working hard and playing hard. If you have EPIC experience , specifically Cadence, APPLY NOW. Hybrid work environment. The Bridges project requires ... Time. Purpose: Under the general direction of the management team and senior staff , the Systems Analyst - Senior requires a proficient level of experienced… more
- UPMC (Pittsburgh, PA)
- …is beneficial. Please be sure to list and provide any insight to this experience in your resume and application.** **Description** Under the general direction of the ... Bridges OpTime and Anesthesia management team and senior staff , the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining… more
- ENFRA (Philadelphia, PA)
- …we blend a rich history with a forward-looking vision. With over 100 years of experience , we are a pillar of stability in the energy infrastructure industry and a ... provides technical authority in all phases of the commissioning ( Cx ) process and collaborates with the engineer of record...development, as well as training and mentorship of TS staff . The role works in close collaboration with project… more
- General Motors (Harrisburg, PA)
- …week, at minimum.** **The Role** The Group Product Manager Applied Analytics - Customer Care & Aftersales will manage analytics and data science engagements focused ... corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making.… more
- Coinbase (Harrisburg, PA)
- …product execution by creating leverage for Product Groups. The team strives to staff the highest and most critical company priorities across Coinbase. You will ... patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy… more