- Citizens (Pittsburgh, PA)
- Description We are seeking a strategic and analytical leader to drive enterprise-wide Root Cause Analysis (RCA) for banking complaints. This role is pivotal in ... identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate will lead cross-functional efforts to… more
- General Motors (Harrisburg, PA)
- …PA** or surrounding area. Relocation may be provided. **The Role** The District Manager Parts and Service (DMPS) is a strategic field leadership role responsible for ... region. This position partners closely with dealership leadership to execute GM's Customer Care & Aftersales initiatives, improve customer satisfaction, and grow… more
- Coinbase (Harrisburg, PA)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Vontier (Harrisburg, PA)
- We'd love for you to join as a Sr Product Manager at Invenco by GVR, a Vontier operating company. The **Senior Product Manager , POS ** (point-of-sales) will be ... for product planning and execution, including but not limited to assessing customer needs, analyzing market trends, and acting on customers' behalf to prioritize… more
- Brantner and Associates, Inc (Jonestown, PA)
- …requirements + Monitor and report on key quality performance indicators (eg customer complaints, internal defects), providing insights and recommendations to ... Function: Quality Nearest Major Market: Harrisburg Job Segment: Compliance, Facilities, Law, Quality Manager , Legal, Operations, Customer Service, Quality more
- Robert Half Management Resources (North Wales, PA)
- Description Cost Accounting Manager A client of ours is looking for a Cost Accounting Manager for a contract role. The ideal candidate will be responsible for ... to drive financial accuracy and efficiency. Responsibilities of Cost Accounting Manager + Manage and oversee the company's cost accounting function, ensuring… more
- TE Connectivity (Jonestown, PA)
- …requirements + Monitor and report on key quality performance indicators (eg customer complaints, internal defects), providing insights and recommendations to ... Senior Site Quality Manager (On-site) **At TE, you will unleash your...and improve process control and product reliability + Lead root cause analysis, corrective actions, and continuous improvement to… more
- Walmart (Pottsville, PA)
- …ensure minimal impact for planned outages or impacting PMs * Respond to, root cause, and countermeasure any unplanned outages Leads Process Improvement tools and ... methods for example 5S root cause analysis six sigma time and motion studies...with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and… more
- Bank of America (Pittsburgh, PA)
- Business Manager Pittsburgh, Pennsylvania **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pittsburgh/Business- Manager --FP-\_25035503) **Job Description:** Merrill Wealth Management is a leading… more
- Globus Medical, Inc. (Audubon, PA)
- …response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes ... as quickly as possible. **Position Summary:** As a Group Manager of Software, you will be responsible for planning,...presented with quality issues. Prioritizes work to identify the root cause and create a corrective plan that ensures… more
- Palo Alto Networks (Philadelphia, PA)
- …and help us all evolve, together. **Your Career** The Strategic Account Manager partners with our customers to secure their entire digital experience. You're ... by the desire to solve critical challenges facing our customer 's secure environment, so you're prepared to connect them...prospect stories to create a compelling value proposition with insights into value for that specific account + Stay… more
- Walmart (Tobyhanna, PA)
- …of ethics and integrity Leads Process Improvement tools and methods for example 5S root cause analysis six sigma time and motion studies to eliminate Quality losses ... relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building… more
- CVS Health (Harrisburg, PA)
- …implementing new growth strategies + Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth + ... dive analytics to identify opportunities for innovation and process improvement + Performing root cause analysis and ad hoc research to diagnose gaps in our workflow… more
- Coinbase (Harrisburg, PA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... the intersection of product and support to transform the customer experience. We're hiring a Program Manager ,...* Deep dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and… more
- Rhythm Pharmaceuticals (Philadelphia, PA)
- …strategy by applying business analytics and marketplace knowledge. + Provide strategic customer insights to the commercial team to help develop solutions ... Foster a collaborative and accountable culture for the Territory Manager team . + Ensure accurate capture and reporting...rapidly advancing care and precision medicines that address the root cause. Our team is passionate about expanding access… more