- Capital One (Harrisburg, PA)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Harrisburg, PA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Harrisburg, PA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Harrisburg, PA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- EMCOR Group (Norristown, PA)
- …Company standards. + Drive continuous improvement and innovation throughout account(s). + Lead customer retention /contract extension efforts. + Conduct ... of assigned accounts. This includes, but is not limited to, customer retention , meeting customer Key Performance Indicators (KPI's), achieving/exceeding… more
- Coinbase (Harrisburg, PA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Guardian Life (Bethlehem, PA)
- …this will be an individual contributor role, but over time you will hire and lead a small team of retention specialists focused on proactive outreach, issue ... As the **Provider Retention Leader** , you will be responsible for...are + A strategic thinker with a passion for customer experience and operational excellence in a fast-paced setting… more
- Robert Half-Robert Half Corporate (Pittsburgh, PA)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- The ODP Corporation (Monroeville, PA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- SAP (Newtown Square, PA)
- …projects + Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience + Experience working with c-levels, ... TQM, you will: + Lead Premium Engagement program + Lead analysis of customer situation/requirements, including business requirements, program/project, IT,… more
- PNC (Pittsburgh, PA)
- …agents. This involves reverse-engineering the logic used by generative engines to improve customer acquisition and retention across all lines of business. You ... We are looking to hire an AI Search Strategy Lead within PNC's Marketing organization. The Evolution of Search:...currencies we trade in. When a current or prospective customer asks an AI agent, "What are the best… more
- BJs Wholesale Club (York, PA)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- Trinity Health (Darby, PA)
- …Type:** Part time **Shift:** Rotating Shift **Description:** **Food Service Associate Lead ** **Schedule: Part Time - 24 hours a week** **Shift:** Various ... Mercy Fitzgerald Hospital, a member of Trinity Health Mid-Atlantic, is looking for a Dietary Lead to join our Food and Nutrition team! **What You Will Do:** + The… more
- Grant Thornton (Pittsburgh, PA)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- Skookum Contract Services (Silverdale, PA)
- Mechanic Shop Lead Location: Silverdale, Washington (Bango r ) Type: Non-Exempt Work Schedule: Full-time Compensation: $51.25 - $51.25/hr Benefits: Tessera is proud ... eligible part-time and full-time employees. Full-Time benefits of a Mechanic Shop Lead at Tessera include: + Medical, Dental, Vision, 401(k) retirement plan, Life… more
- PagerDuty (Harrisburg, PA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Walmart (Willow Grove, PA)
- …a collaborative, people-first environment that drives associate engagement and retention . Champions change initiatives and collaborates across departments to drive ... Foster a collaborative, people-first environment that drives associate engagement and retention . Support efforts to lower turnover and promote career growth through… more
- PNC (Philadelphia, PA)
- …Delivering lifecycle marketing support to drive acquisition, relationship deepening, and retention . - Leading end-to-end campaign strategy and execution with ongoing ... strategy and development. Makes decisions to ensure the business programs/initiatives and customer expectations are being met. PNC Employees take pride in our… more
- NTT America, Inc. (Harrisburg, PA)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Harrisburg, PA)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more