- Bentley Systems (Exton, PA)
- …least 3 years of experience as a Support Manager or equivalent role + Customer service experience with strong leadership skills + Competence with various tools, ... Review expenses and budgets + Conduct team meetings + Advocate for product improvements + Plan upcoming goals and...TCP/IP and Windows Active Directory + Experience with ITIL service management concepts (certification is a plus) + Understanding… more
- Disabled Veteran Solutions (PA)
- …Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not ... to making a difference . The Mission As a Customer Advocate , you'll be a healthcare hero...social work, behavioral health, or similar fields * A customer service ninja with amazing problem-solving skills… more
- Sharecare (Harrisburg, PA)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Confluent (Harrisburg, PA)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry… more
- SitusAMC (Harrisburg, PA)
- …Works cooperatively in group situations; works actively to resolve conflicts + Displays strong customer service acumen and skills + Adapts to changes in the work ... growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but… more
- Sharecare (Harrisburg, PA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- Highmark Health (Harrisburg, PA)
- …collection protocols for provider settlements. + Work with sales and customer service to respond to questions/inquiries from customers/members related ... from claim and/or medical record reviews to continually improve the care and service to members and coordinate with the financial recovery areas to retract erroneous… more
- The Cigna Group (Harrisburg, PA)
- …pricing, and enrollment support to better understand market conditions and customer needs. This partnership will facilitate a best practices approach where ... obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps...Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.… more
- Confluent (Harrisburg, PA)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K *… more
- Confluent (Harrisburg, PA)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Wolters Kluwer (Harrisburg, PA)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Corcentric (PA)
- …to increase the Corcentric product and solution footprint. + Act as the internal customer advocate to ensure customer needs and requests are met. ... knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account… more
- Coinbase (Harrisburg, PA)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- GE Vernova (PA)
- …and support GE Vernova internal financial operating metrics. + Act as the Customer Advocate within the GE Vernova organization. + Provide leadership in ... ) / While Planning/ Coordinating activities typically to fulfill the customer contractual obligation, order or need according to financial/commercial parameters and… more
- NTT America, Inc. (Harrisburg, PA)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Sartorius (PA)
- …service activities in the Delaware office as needed + Follow all service procedures to ensure that Sartorius' customer information and product ... As a Field Service Engineer for the TAP (Ambr) group, you...MD. The engineer will be responsible for traveling to customer sites within the assigned territory. The ideal candidate… more
- Vanguard (Malvern, PA)
- …are passionate about helping others and are seeking an opportunity to use your customer service experience to positively impact our investors, join our team of ... About this Job: Work Model: This role will be remote once you complete our required hybrid licensing and..."crew" as a Client Service Excellence Representative. At Vanguard, we believe in supporting… more
- Seek Now (Harrisburg, PA)
- …as its weakest link + Customer Advocate - you deliver excellent customer service to every homeowner, adjuster, and client you encounter Whom You are Not: ... and assist Outside and Inside Insurance Adjusters with amazing customer service . Ideal candidates include 1099 independent...want to make every client a Seek Now brand advocate + Accountable - you create high-quality, accurate inspection… more
- Guardian Life (Bethlehem, PA)
- …equivalent proven experience preferred + 2 plus years of experience in a customer service role (applicants with backgrounds in retail, banking, hospitality, and ... leader at Guardian. As a CARE Specialist (Connect , Advocate , Respond & Empower) in Individual Markets Life &...highly accountable and motivated to improve and deliver the customer experience by contributing to team and company success.… more
- PPL Corporation (Allentown, PA)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours and/or ... industry and regulatory groups as required to learn and advocate industry best practices (eg, EPRI, CEATI, EEI, NATF,...to restore power or respond to other issues affecting customer service . This role may necessitate the… more
