- Southland Industries (Philadelphia, PA)
- …capabilities + Strong verbal and written communication, including presentation skills + Strong customer service skills and ability to develop customer ... **POSITION SUMMARY** We are seeking a dynamic and customer -focused Service Account Manager to join... team to ensure satisfaction, promptly address concerns and advocate for customers when performance or billing … more
- St. Luke's University Health Network (Allentown, PA)
- …we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, ... and/or communicates to appropriate staff members and departments. + Gives extended customer service by coordinating with other departments to resolve issues… more
- Lumen (Harrisburg, PA)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...Installation and Billing on behalf of Lumen Customer to install new service , or to… more
- UPMC (Pittsburgh, PA)
- …PC and computer skills required. + Must possess excellent communication and customer service skills. + Must display leadership skills.Licensure, Certifications, ... flagged for review. + Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department. + Perform… more
- Guthrie (Sayre, PA)
- …medical terminology, collection, negotiation and insurance regulations required. Advanced customer service , written, verbal, organizational and time management ... Distribution (ACD) - patient inquiries in a manner that promotes excellence in customer service . Uses call patterns to detect training opportunities, as well… more
- Southland Industries (Allentown, PA)
- …promptly address concerns and advocate for customers when performance or billing issues arise. Responsible for growing overall service business by ... capabilities + Strong verbal and written communication, including presentation skills. + Strong customer service skills and ability to develop customer … more
- Geisinger (Wilkes-Barre, PA)
- …pertaining to financial, billing , and account status. Takes ownership of a customer 's problem and ensures the matter is resolved timely and that the customer ... surgeries and/or outpatient clinical services. Provides coordination and completion of patient billing and collection functions either at the time of the initial… more
- Walmart (Erie, PA)
- …the company in vision care and patient engagement by delivering exceptional customer service through all patient interactions; maintaining and updating patient ... ensure overall coordinated and integrated patient care experience and high quality customer service . Develops and implements strategies to attract and maintain… more
- St. Luke's University Health Network (Bethlehem, PA)
- …improvement in the following areas as appropriate: clinical care/outcomes, customer / service improvement, operational system/process, and safety. + Competent ... professional, the Advanced Practitioner is charged with being a patient advocate . The Advanced Practitioner will participate in patient satisfaction, quality, and… more
- Penn Medicine (Lancaster, PA)
- …office staff, patients and fellow employees in a professional manner while keeping customer service as top priority. Monitors patient satisfaction and develops ... as appropriate. + Oversees Patient Access and Patient Financial Service activities within assigned facility(ies)and ensures patient registration policies and… more
- Cardinal Health (Harrisburg, PA)
- **_What Account Management contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business ... Provides new and existing customers with the best possible service and recommendations in relation to billing ...customer to take alternative actions as needed + Advocate for customer and partner across Cardinal… more
- UPMC (Pittsburgh, PA)
- …other duties as assigned. + HS Diploma or equivalent + 1 year general customer service experienceLicensure, Certifications, and Clearances: + Act 34 UPMC is an ... to scheduled appointment and handle medicine refill requests. Act as an advocate for patients by providing guidance, interpretation, and education on scheduling,… more
- St. Luke's University Health Network (Stroudsburg, PA)
- …improvement in the following areas as appropriate: clinical care/outcomes, customer / service improvement, operational system/process, and safety. + Competent ... professional, the Advanced Practitioner is charged with being a patient advocate . The Advanced Practitioner will participate in patient satisfaction, quality, and… more
- Walmart (Latrobe, PA)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
- Walmart (Latrobe, PA)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- CenterWell (Harrisburg, PA)
- …location or, if not available, look up and provide alternative services. Act as customer advocate throughout the referral process to ensure timely response and ... CenterWell Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Able to navigate… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... Referral (https://careers-connectiverx.icims.com/jobs/3286/case-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834382591) Share on News Feed LocationUS-PA-Pittsburgh ID2025-3286 Category Customer Service Position Type Full Time Remote… more
- St. Luke's University Health Network (Quakertown, PA)
- …improvement in the following areas as appropriate: clinical care/outcomes, customer / service improvement, operational system/process, and safety. + Competent ... the Advanced Practitioner is charged with being a patient advocate . The Advanced Practitioner will participate in patient satisfaction,...per day of 21. Hospitalists are also the primary service on both ARC units with a total average… more
- Robert Half Office Team (Harrisburg, PA)
- …as alternative text and other solutions. + Manage interpreter assignments and verify service hours for billing purposes. + Actively participate in meetings, ... proctors. + Utilize case management software to maintain accurate and up-to-date service records and track accommodations. + Partner with relevant stakeholders to… more
- St. Luke's University Health Network (Bethlehem, PA)
- …improvement in the following areas as appropriate: clinical care/outcomes, customer / service improvement, operational system/process, and safety. + Competent ... the Advanced Practitioner is charged with being a patient advocate . The Advanced Practitioner will participate in patient satisfaction,...split time between SLB & SLRA covering the trauma service as well as potentially spending some time covering… more
