- Piedmont Airlines (State College, PA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Humana (Harrisburg, PA)
- …eligibility. You'll work cross -functionally with care teams, sales agents, and customer service to support and retain members throughout their healthcare ... in navigating multiple computer tools/systems/screens + 2+ years of Medicare customer service experience or sales experience (virtual/telephonic preferred) +… more
- Concentrix (Harrisburg, PA)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Capital One (Harrisburg, PA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Pinnacle Logistics (Allentown, PA)
- …of work areas, equipment, and facilities. + Training - Learning and development cross utilizing best practices making sure that customer 's and staff's objectives ... Description We are looking for Warehouse Cargo & Ramp Service Agents with enthusiastic attitudes for our operation at...$80 per week Perfect attendance bonus SHIFTS AVAILABLE: Ramp Agent + 5:45am - 2:45pm + 11:00am - 7:30pm… more
- Nordstrom (Philadelphia, PA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Kohler Co. (Bristol, PA)
- ** Customer Service Supervisor** _Work Mode: Onsite_...and "them." _Drive Continuous Improvement_ + Be a change agent that keeps our customer support in ... **Location: ** Onsite, four days per week - Bristol, PA **Opportunity** The Supervisor - Customer Service leads the global customer service experience… more
- Cognizant (Philadelphia, PA)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- CVS Health (Harrisburg, PA)
- …Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self- service , and operational analytics. + Build and ... year of demonstrated experience with generative AI, agentic AI, and emerging technologies in customer service or operational environments. + A minimum of 1 year… more
- Oracle (Harrisburg, PA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Drury Hotels (Pittsburgh, PA)
- …leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service ... Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as needed. Requires ability… more
- BUNZL (York, PA)
- …customers + Responsible for the talent development of the local administrative, customer service , and operational teams + Review business practices, determine ... across the business. Success is measured through P&L management, service excellence, customer satisfaction, and business execution....sharing of innovative ideas related to operational management and service excellence + Be an agent for… more
- Coinbase (Harrisburg, PA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Oracle (Harrisburg, PA)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Anywhere Real Estate (Pittsburgh, PA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + **Technical** - ability ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- Guardian Life (Bethlehem, PA)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
- Coinbase (Harrisburg, PA)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Anywhere Real Estate (Philadelphia, PA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- AAA Mid Atlantic (Clifton Heights, PA)
- …AAA products such as new memberships, credit cards, and insurance referrals. + Customer Service : Answer incoming overflow calls for Roadside Assistance during ... Minimum Qualifications: + Sales Savvy: Required previous sales and customer service experience, with an ability to...system authorization. + Ability to successfully complete the Basic Agent Services Training course within two weeks of hire.… more
- Oracle (Harrisburg, PA)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...in the field of generative AI. + Collaborate with cross -functional teams to drive the development and adoption of… more