• Hybrid Service Delivery

    Cognizant (Harrisburg, PA)
    ** Service Delivery Manager ** **HYBRID - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking Ops ... manager to join our established Customer Service ...improvement opportunities . Identify and drive opportunities to enhance service delivery and Customer experience . Present… more
    Cognizant (07/02/25)
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  • Service Delivery Manager

    SHI (Harrisburg, PA)
    …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
    SHI (06/28/25)
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  • Manager , Operations Service

    Duquesne Light Company (Pittsburgh, PA)
    …outcomes. We want you to join our team! **Position Overview:** The **Operations Service Delivery Manager ** is responsible for hands-on technical end-to-end ... Responsibilities:** + Manage via a hands-on approach the daily operations of service delivery , ensuring timely and high-quality execution of services serving… more
    Duquesne Light Company (06/17/25)
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  • Project Manager - Service

    Innomotics LLC (New Kensington, PA)
    Project Manager - Service Delivery Job ID: 5409 Location: New Kensington, PA, US, 15068Norwood, OH, US, 45212Alpharetta, GA, US, 30005-3900 **We are looking ... candidate, you will report to the New Kensington Customer Service Manager and will be a vital...strategic projects and teams. + Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery more
    Innomotics LLC (05/25/25)
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  • Client Service Delivery

    Canon USA & Affiliates (Philadelphia, PA)
    …as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as required to ... of external vendor billing. - Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with established processes and… more
    Canon USA & Affiliates (05/29/25)
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  • Sr Manager - Network Security

    Olympus Corporation of the Americas (Center Valley, PA)
    …about network security operations, cybersecurity frameworks, cloud security, and security service delivery . The Security Operations Manager will ... at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Network Security Manager is responsible for implementing and reviewing safeguards and… more
    Olympus Corporation of the Americas (06/27/25)
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  • Mainframe Technical Advisor

    Ensono (Philadelphia, PA)
    …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
    Ensono (05/17/25)
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  • Account/ Delivery Associate Director

    NTT America, Inc. (Philadelphia, PA)
    …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery Executive ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Business Unit Program Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA… more
    NTT America, Inc. (06/06/25)
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  • Temporary Consumer Engagement Manager

    TTEC (Harrisburg, PA)
    …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
    TTEC (05/22/25)
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  • Technology Senior Consultant

    SAP (Newtown Square, PA)
    …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... **Requisition ID: 425163** **Work Area: Customer Service and Support** **Expected Travel: 0 - 50%** **Career Status: Professional** **Employment Type: Regular Full… more
    SAP (06/17/25)
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  • Business Processes Senior Consultant

    SAP (Newtown Square, PA)
    …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...Suite; * ServiceNow, Jira Software, Azure DevOps, SAP Solution Manager 7.2, and SAP Cloud ALM architecture design and… more
    SAP (06/24/25)
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  • SAP NS2 CAS Delivery Manager

    SAP (Newtown Square, PA)
    …must have manager 's approval to transfer.** **SAP NS2 is seeking a CAS Delivery Manager for the CAS Delivery Team.** **PURPOSE AND OBJECTIVES** ... key challenge for SAP and its customers. A key service for customers during the operations phase at NS2...and database operations in a secure cloud environment. The Delivery Manager brings expert technical and/or application… more
    SAP (05/29/25)
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  • Deloitte + Delivery Excellence…

    Deloitte (Pittsburgh, PA)
    …risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution ... and Risk Management (QRM) group is seeking a Risk Manager with extensive experience in supporting complex deals and...success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of… more
    Deloitte (06/25/25)
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  • Business Processes Principal Consultant

    SAP (Newtown Square, PA)
    …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...and Role Management; + ABAP Programming; + SAP Solution Manager and SAP Focused Run administration and configuration; +… more
    SAP (06/17/25)
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  • Business Processes Senior Consultant

    SAP (Newtown Square, PA)
    …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...customization; * Business process modelling using ARIS, SAP Solution Manager , SAP Signavio, and SAP EA Designer; and *… more
    SAP (06/03/25)
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  • Business Processes Principal Consultant

    SAP (Newtown Square, PA)
    …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... the portfolio. Drives the creation of templates, common practices and supporting service delivery artifacts to optimize business processes. Mentors business… more
    SAP (05/29/25)
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  • Data Center Infrastructure Delivery

    Amazon (Fairless Hills, PA)
    …in the world of data centers, and we are looking for an Infrastructure Delivery Manager to join our expanding Infrastructure Operations team. We are currently ... network capacity on time with zero rework. An Infrastructure Delivery Manager will manage the implementation and...educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across… more
    Amazon (06/18/25)
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  • Infrastructure Delivery Manager II,…

    Amazon (Fairless Hills, PA)
    …the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound ... team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive… more
    Amazon (06/27/25)
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  • Application Lifecycle Management Delivery

    Deloitte (Philadelphia, PA)
    Position Summary Application Operations Sales & Delivery Lead/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming ... transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering… more
    Deloitte (06/19/25)
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  • Business Process Senior Consultant- Retail/Fashion…

    SAP (Pittsburgh, PA)
    …+ Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery + Supports line manager (s) in people development tasks + ... Digital Transformation journey to SAP S/4HANA using our Integrated Delivery Model based services. **_Key Responsibilities & Tasks_** +...and key related areas; can be owner of a service and/or supports updates to the portfolio + Supports… more
    SAP (06/17/25)
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