- Cognizant (Harrisburg, PA)
- ** Service Delivery Manager ** **HYBRID - Winston Salem, NC** **Overview:** Our Cognizant leadership team working with Clients is currently seeking Ops ... manager to join our established Customer Service ...improvement opportunities . Identify and drive opportunities to enhance service delivery and Customer experience . Present… more
- SHI (Harrisburg, PA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Duquesne Light Company (Pittsburgh, PA)
- …outcomes. We want you to join our team! **Position Overview:** The **Operations Service Delivery Manager ** is responsible for hands-on technical end-to-end ... Responsibilities:** + Manage via a hands-on approach the daily operations of service delivery , ensuring timely and high-quality execution of services serving… more
- Innomotics LLC (New Kensington, PA)
- Project Manager - Service Delivery Job ID: 5409 Location: New Kensington, PA, US, 15068Norwood, OH, US, 45212Alpharetta, GA, US, 30005-3900 **We are looking ... candidate, you will report to the New Kensington Customer Service Manager and will be a vital...strategic projects and teams. + Lead & manage Customer Service (CS) projects, ensuring timely & budget-conscious delivery… more
- Canon USA & Affiliates (Philadelphia, PA)
- …as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as required to ... of external vendor billing. - Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with established processes and… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …about network security operations, cybersecurity frameworks, cloud security, and security service delivery . The Security Operations Manager will ... at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Network Security Manager is responsible for implementing and reviewing safeguards and… more
- Ensono (Philadelphia, PA)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery Executive ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Business Unit Program Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA… more
- TTEC (Harrisburg, PA)
- …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
- SAP (Newtown Square, PA)
- …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... **Requisition ID: 425163** **Work Area: Customer Service and Support** **Expected Travel: 0 - 50%** **Career Status: Professional** **Employment Type: Regular Full… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...Suite; * ServiceNow, Jira Software, Azure DevOps, SAP Solution Manager 7.2, and SAP Cloud ALM architecture design and… more
- SAP (Newtown Square, PA)
- …must have manager 's approval to transfer.** **SAP NS2 is seeking a CAS Delivery Manager for the CAS Delivery Team.** **PURPOSE AND OBJECTIVES** ... key challenge for SAP and its customers. A key service for customers during the operations phase at NS2...and database operations in a secure cloud environment. The Delivery Manager brings expert technical and/or application… more
- Deloitte (Pittsburgh, PA)
- …risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution ... and Risk Management (QRM) group is seeking a Risk Manager with extensive experience in supporting complex deals and...success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...and Role Management; + ABAP Programming; + SAP Solution Manager and SAP Focused Run administration and configuration; +… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...customization; * Business process modelling using ARIS, SAP Solution Manager , SAP Signavio, and SAP EA Designer; and *… more
- SAP (Newtown Square, PA)
- …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... the portfolio. Drives the creation of templates, common practices and supporting service delivery artifacts to optimize business processes. Mentors business… more
- Amazon (Fairless Hills, PA)
- …in the world of data centers, and we are looking for an Infrastructure Delivery Manager to join our expanding Infrastructure Operations team. We are currently ... network capacity on time with zero rework. An Infrastructure Delivery Manager will manage the implementation and...educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across… more
- Amazon (Fairless Hills, PA)
- …the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound ... team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive… more
- Deloitte (Philadelphia, PA)
- Position Summary Application Operations Sales & Delivery Lead/Senior Manager /Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming ... transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering… more
- SAP (Pittsburgh, PA)
- …+ Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery + Supports line manager (s) in people development tasks + ... Digital Transformation journey to SAP S/4HANA using our Integrated Delivery Model based services. **_Key Responsibilities & Tasks_** +...and key related areas; can be owner of a service and/or supports updates to the portfolio + Supports… more