- Insight Global (Conshohocken, PA)
- Job Description We are seeking an experienced Senior Business Analyst with a strong focus on ServiceNow Customer Service Management (CSM) and AI ... . Skills and Requirements 8-10 years of experience as a Business Analyst in leveraging ServiceNow for Customer Service Management (CSM)… more
- Comcast (Philadelphia, PA)
- …and defining systems and objectives based on a good understanding of applicable business systems ( Servicenow ). Devises or modifies procedures to solve complex ... any other basis protected by applicable law. **Skills:** Leadership; Customer Experience (CX); ServiceNow Platform; Business Systems Base pay is one part of the… more
- Lincoln Financial (Radnor, PA)
- …the Agile Support team to define and deliver on the strategic roadmap. The Business Analyst will manage features, document user stories, and collaborate with the ... act as a resource to applicable internal/external stakeholders to convey the overall business vision into more complex technical requirements. ServiceNow is an… more
- Exelon (Philadelphia, PA)
- …activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist ... and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined… more
- SHI (Harrisburg, PA)
- …maximize the value of their ServiceNow investment. We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will ... leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of… more
- UGI Corporation (King Of Prussia, PA)
- Global Senior Governance, Risk, and Compliance Analyst Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... the United States. Job Summary: The Global GRC Senior Analyst plays a critical role in ensuring that the...laws and best practices. Stakeholder Engagement: + Collaborate with business units to understand critical processes + Educate stakeholders… more
- ARAMARK (Philadelphia, PA)
- **Job Description** In this role as an HRIS Principal Analyst , you will support and optimize internal HR systems and applications. You will work with the HR team to ... optimize SuccessFactors Employee Central, including metadata framework, object definitions, business rules and workflows. + Administer Role-Based Permissions including… more
- UMB Bank (Harrisburg, PA)
- The **Portfolio Enablement** team works to align IT Strategy with Business Strategy. Critical functions for the team include supporting the idea/project intake ... the broader portfolio to maximize implementation delivery. As the **IT Governance Analyst ** , you with ensure IT projects and resources adhere to established… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for an Operations Research Analyst / Data Scientist to support database development, data configuration, data analytics, and ... of systems and software including Oracle, Databricks, AWS, and ServiceNow + Ability to align data with data analytic...source data to assess the effectiveness of projects and business processes. + Work with all team members to… more
- Insight Global (Unity, PA)
- …Manage and communicate dependencies effectively. Operational Excellence Maintain business continuity by ensuring operational excellence of responsible applications. ... Collaborate with internal teams and business partners to identify, classify, and...related field Support based role or experience Knowledge of ServiceNow , Power BI, and Microsoft applications Configuration and/or development… more
- Lincoln Financial (Harrisburg, PA)
- …This includes Tier II incident and problem management executing within our ServiceNow incident, problem and change management system. + Responsible for reviewing, ... required to ensure the most expedient resolution for the business , capturing and documenting all learnings to build and...working directly with the IT Service Desk, infrastructure, and business support teams to validate, confirm and assess data… more
- Deloitte (Pittsburgh, PA)
- …of scripting languages and platforms (C#, PowerShell, .NET etc.). + Knowledge of ServiceNow incident tracking system. + Dell, HP & Mac Laptop repair certifications. ... Experience supporting Audio/Video conferencing equipment and telephony equipment (Polycom, Skype for Business ). The wage range for this role takes into account the… more
- Lumen (Harrisburg, PA)
- …certifications (eg, CISSP, CISM, CEH) are helpful. + 5+ years as an IT business analyst , preferably in a cybersecurity or information security context. + ... **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications -...progress, and outcomes. + Manage Platform and Product Security ServiceNow queue for security onboarding requests. + Aid in… more
- CGI Technologies and Solutions, Inc. (Plymouth Meeting, PA)
- **Senior IT Lab Support Specialist** **Category:** Business Analysis (functional and technical) **Main location:** United States, Pennsylvania, Plymouth Meeting ... work at various CGI/ clients consulting and executing various life science business and IT initiatives from infrastructure support, lab system support, shop floor,… more
- Cayuse Holdings (Harrisburg, PA)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help ... of all customer interactions in a work management tool ( ServiceNow ) or as determined by the client. + Aids...Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions… more