- IQVIA (Phoenix, AZ)
- …we are looking for a 100% remote (work from home-WFH) contract ** Pharmacy Support Call Center Representative ** to join our team. In this position, you ... solutions such as co-pay cards or vouchers. The ** Pharmacy Support Call Center Representative ** is primarily responsible for fielding requests such as:… more
- CenterWell (Phoenix, AZ)
- … pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and ... help us put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and...+ Applied knowledge of insurance processing, customer service or call center processes and practices + High… more
- Molina Healthcare (Phoenix, AZ)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... **JOB DESCRIPTION** **Job Summary** Molina Pharmacy Services/Management staff work to ensure that Molina...coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity… more
- Molina Healthcare (Phoenix, AZ)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing...as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required… more
- TEKsystems (Tempe, AZ)
- …in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. ... & Qualifications * Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of...healthcare service roles (eg, Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.) * Strong written and verbal… more
- Highmark Health (Phoenix, AZ)
- …This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in ... a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated...billing practices through paid clams review. + Participate as pharmacy representative in onsite member appeals and… more
- CenterWell (Phoenix, AZ)
- …our CenterWell Specialty Pharmacy (CWSPC) department, we operate as an inbound call center dedicated to managing specialty medication needs for our members. ... and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone,...Previous Specialty Pharmacy experience . Previous inbound call center or related customer service experience… more
- TEKsystems (Tempe, AZ)
- …Customer Service RepresentativeJob Description Join our dynamic team as a Customer Service Representative in a call center environment. You will handle ... Essential Skills + At least 1 year of high-volume call center experience in the last 2-3...and leadership roles. Extensive industry training is provided within pharmacy benefit management. There are opportunities to advance to… more
- AbbVie (Phoenix, AZ)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... objectives, etc. in order to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call evaluation in order to… more
- TEKsystems (Phoenix, AZ)
- …Qualifications + 2+ years healthcare experience, specialty referral experience, and outside of pharmacy referrals. + Prior call center experience strongly ... preferred + Medical terminology, Insurance verification, insurance benefit knowledge, referral processing, and authorization experience required. + This role focuses on Complex Specialty Medical Services. Medical terminology knowledge is a must! Experience… more