- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Elevance Health (Morristown, NJ)
- **National Sales & Retention Executive** **Location:** **This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, ... as required by law._ __ The **National Sales & Retention Executive** is responsible for both selling and renewing...results through sales process for national accounts. + Generates lead activity and makes sales calls. + Leverages understanding… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... architect comprehensive content strategies while leveraging advanced analytics to optimize customer acquisition, engagement, and retention . _This role represents… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- TD Bank (New York, NY)
- …creates and delivers business cases to achieve strategic business results (acquisition, retention , customer experience, engagement and market share) + Works ... services and programs including features, benefits and characteristics that meet customer needs. The Product Group Manager also manages a particular product… more
- BJs Wholesale Club (Riverdale, NJ)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- Citigroup (New York, NY)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- LinkedIn (New York, NY)
- …Program (GCP) is expanding, and we're looking for a Senior Manager, GCP Audience Lead to shape how we engage, influence, and partner with CHROs, CPOs, and other ... and design programs that spark meaningful, strategic conversations. You will lead content and program strategy for our CHRO/CPO/CXO audience, creating high-impact… more
- JPMorgan Chase (New York, NY)
- …and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of Client Success and ... a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for brands...the Client Success function for Chase Media Solutions + Lead a team of client success managers and associatesto… more
- Snap Inc. (New York, NY)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Revenue Growth to join Snap Inc's global Small and Medium Customers (SMC) ... organization. This role will lead and launch high-growth full funnel initiatives for brand...recommendations, influence decisions and priorities + Influence business plans, customer and market insights, and analyze effectiveness + Build… more
- Citigroup (New York, NY)
- …disciplinary actions and terminations and budget approval. **Responsibilities:** + Lead strategic media planning, investment, and optimizations to ensure spend ... experiments based on growth impact, systematically validates what drives incremental customer acquisitions and scales proven learnings across channels + Orchestrate… more
- Wolters Kluwer (New York, NY)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- JPMorgan Chase (Jersey City, NJ)
- …objectives + Coaches the team on account meeting best practices including communications, customer retention , research, and expansion + Builds and owns the ... lead efforts to enhance the impact of the Customer Success team. You will oversee customer ...strategy for key success metrics to track customer health, adoption, retention rates, and … more
- Ivalua (New York, NY)
- …customer usage data and KPIs to proactively identify risks and opportunities. Lead initiatives to increase adoption, satisfaction, and retention . + Renewal ... with our customers, and driving strong adoption, satisfaction, and retention . With over 20 team members globally, the Americas... needs, influence product roadmap, and enhance the overall customer experience. Lead or contribute to special… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... platform. You'll be responsible for overseeing strategic initiatives that drive adoption, retention , and long-term customer value across our VSB, SMB and… more