- MSys Inc. (Richmond, VA)
- Job summary: Title: Tier 2 Help Desk Support - Onsite Location: Richmond, VA, United States Length and terms: Long term - W2 or C2C Position created on ... objectives for the Transportation Operations Center. + Responds to Tier 1 & 2 support requests. +...memory, and disk partitions as required. Required Skills: + Help Desk Support5Years + Customer Service5Years +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more