- Coinbase (Trenton, NJ)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Trenton, NJ)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Sunrise Senior Living (Lafayette Hill, PA)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... Principles of Service. + Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating in the team… more
- Crate & Barrel (Lawrenceville, NJ)
- …to maximize team and store success . A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated team and manage associate ... Energetic and customer -focused, the Team Leader - ...customer experience, guiding clienteling, Registry, CBHCC routines, and concierge coaching. Additionally, you support store operations and activations,… more
- SHI (Trenton, NJ)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** +… more
- Hologic (Philadelphia, PA)
- …functions. + Demonstrate the willingness to delegate goals, monitor progress, and drive team -oriented success . + Develop and maintain a pipeline of prospects. + ... management and guidance of all Strategic Sales and Client Success activities for Hologic Breast and Skeletal Health. This...value propositions to target the market. + Simplify the customer experience and create a "high touch" concierge… more
- Capital One (Trenton, NJ)
- …One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- SHI (Trenton, NJ)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Trenton, NJ)
- …Microsoft Services growth through disciplined sales execution, strategic alignment, and customer success . This role requires a proactive, results-oriented ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Trenton, NJ)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Trenton, NJ)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in… more
- Lowe's (Hamilton Township, NJ)
- …force behind the seamless operation of our delivery services, leading a team that ensures our customers receive exceptional service. By managing the productivity ... and technology needed to grow and win as a team . + **Career Development:** If you're ready to advance...**Industry Leadership:** We pair our 100-year track record of success with our ambition to grow and improve, empowering… more
- Comcast (Philadelphia, PA)
- …customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions ... Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If… more
- AAA Mid Atlantic (Wilmington, DE)
- AAA Club Alliance is seeking a Quality Assurance Specialist to join our team . This position can be based at our offices located in Wilmington, DE, Lexington, KY, or ... for analysis. Monitors call content for technical knowledge and customer service. + Responsible for reviewing survey data (Qualtrics),...Force, Genesys and Reporting Qualtrics, BIA. At AAA, your success is our success . What we can… more
- AAA Mid Atlantic (Wilmington, DE)
- …by developing, leading, and scaling a best-in-class digital analytics and insights team that delivers: + Comprehensive KPI visibility across all business lines. + ... & Insights are to: + Develop, mentor, and manage a high-performing analytics team . + Design and publish dashboards (Tableau, Power BI) that surface real-time metrics… more
- SHI (Trenton, NJ)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
- AAA Mid Atlantic (Wilmington, DE)
- AAA is hiring for a Car Care System Administrator to join the team here at either our Wilmington, DE, Lexington, KY, Cincinnati, OH or Worthington, OH locations. ... and others as needed, regarding inquiries errors and data issues. + Assist team members and users of information systems issues associated with HR systems by… more
- AAA Mid Atlantic (Wilmington, DE)
- …Drive initiatives that leverage data to support business growth, improve customer experience, and enhance strategic decision-making. Qualifications of the Web ... complex data analysis in support of ad-hoc and standing customer requests. + Strong command of website analytic principles,...the "why", and the "so what". At AAA, your success is our success . What we can… more
- SHI (Trenton, NJ)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Sales, Clients, and Project Delivery teams to ensure project success . **Role Description** + Plan, schedule,and track project timelines,… more
- SHI (Trenton, NJ)
- …or yours.** **Job Summary** SHI is seeking a motivated Software Engineer to join our Customer Experience Development Team . In this role, you will help develop a ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...be hands-on in technical delivery and contribute to the success of their team . You will participate… more