- Merck (North Wales, PA)
- **Job Description** ** Customer Engagement Planning and Measurement - Business Unit Leader - US Market** The Customer Engagement Planning and ... + Oversee the development and execution of Omnichannel go-to-market and Customer Engagement planning activities that align with business goals and… more
- PNC (Philadelphia, PA)
- …strategies. * Create a clear vision for the prospect shopping journey and customer engagement journey, inclusive of mass affluent, mass market, and strategic ... an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for developing, implementing, and… more
- OneMain Financial (Wilmington, DE)
- …as Product Owner in an Agile environment, managing backlog priorities, sprint planning , and retrospectives. + Performance Measurement : Establish KPIs to measure ... forefront of this effort, leading the creation of solutions that unify customer domain across platforms, channels, and touchpoints. By delivering seamless, secure,… more
- Penn Medicine (Philadelphia, PA)
- …Are you living your life's work? Entity - Corporate Services Department- Customer Engagement Marketing Analytics Location- 3535 Market Street, Philadelphia, PA ... Under the direction of the Marketing Analytics leadership and in partnership with the customer engagement team, this role will perform a range of functions in… more
- Merck (North Wales, PA)
- …in strategy & marketing business case communication, sales interface, direct customer engagement and/or sales presentations **Preferred Experience and Skills:** ... our patients around the world. Through digital marketing and engagement analytics, we are able to understand our patients'...approving the tactical plans and aligning on the performance measurement for all supported Oncology assets. They will work… more
- GAF (Philadelphia, PA)
- …supplier audit program, quality control processes (eg, standardized test methods, measurement capability, and process capability or CpK), and provide technical ... manufacturing costs and downtime, improve first-pass quality; ultimately enhance customer satisfaction.* Ensure suppliers are providing CoA's and monitor performance… more
- Sunrise Senior Living (Wilmington, DE)
- …promote and operationalize customer service as a value. + Achieve outstanding customer engagement and team member engagement survey results, realizing ... that this is key to achieving customer engagement . + Lead the development and...letters from the Executive Director, etc. + Oversee the planning of an in-house family event monthly. + Encourage… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff + maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators*… more
- Penn Medicine (Philadelphia, PA)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators,… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …and brand teams on the most effective channels and tactics to improve customer engagement and business performance. + Work cross-functionally to integrate ... frameworks to assess channel effectiveness. + Monitor omnichannel performance, evaluating engagement and conversion metrics to inform future campaign strategies. +… more
- Verint Systems, Inc. (Trenton, NJ)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... ideal for a detail-oriented, collaborative professional who thrives in event strategy, planning , execution and stakeholder engagement . In addition to management… more
- J&J Family of Companies (Titusville, NJ)
- …committed to raising the bar on Patient Experience (Px), through the Patient Engagement and Customer Solutions (PECS) organization - that creates more ... and motivate direct report(s) + **Px Strategy:** Develop an end-to-end patient engagement strategy that supports patients in starting and staying on prescribed… more
- Rhoads Industries (Philadelphia, PA)
- …Supervisor will be customer focused and have high regard for customer satisfaction and engagement . This role will be supporting high-quality government ... projects and will have direct engagement with internal project leaders and key stakeholders. The...aligned to the financial management of key projects. Performance Measurement : + Develop and maintain key performance indicators (KPIs)… more
- CVS Health (Blue Bell, PA)
- …internally and across the broader CMX and CVS organization. **Product Roadmap Planning ** Assist in communicating and aligning the priorities of the Product ... organization with partners throughout the company, accelerating engagement and consensus on chief objectives, with a focus of In-Store. Partner with Product… more
- Verint Systems, Inc. (Trenton, NJ)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... high-performance culture through recruitment, coaching, performance management, and succession planning . + Contribute to annual budgeting and ensure cost-effective… more
- Baylor Scott & White Health (Trenton, NJ)
- …app, myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate ... working in data analytics, with a strong background in digital data and customer journey analysis. **SALARY** The pay range for this position is $36.49 (entry-level… more