- JPMorgan Chase (Wilmington, DE)
- …team that improves Chase's self-service experiences for millions of customers. As an Customer Journey Analytics Director on the Digital Operations (DigiOps) ... by using data to provide recommendations that enhance the customer experience and build long term, profitable customer...teams to drive increased awareness and adoption of a journey -led approach to driving innovation. + Partner with Modeling… more
- Highmark Health (Trenton, NJ)
- …roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels. + Serve as accountable owner for the sets of products/tools ... within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role of… more
- Forrester (Philadelphia, PA)
- …to ensure strategic and functional alignment. These efforts will accelerate our journey to becoming customer obsessed. The vision, thought leadership, and ... health. + Develop and oversee deployment of technologies to provide seamless customer engagement reporting and robust analytics to support customers. + Build… more
- NRG Energy, Inc. (Philadelphia, PA)
- …thoughtfully balancing business goals with audience needs. + Lead the development of customer journey maps and strategic frameworks that uncover pain points, ... include marketing automation solutions (eg, Salesforce Marketing Cloud, Marketo, HubSpot) and customer journey development + Familiarity with lead capture forms,… more
- Acxiom (Trenton, NJ)
- …such as Adobe Experience Platform, RTCDP, Target, Campaign, Experience Manager, Analytics , Journey Optimizer, and Journey Analytics . + Stay current with ... Platform, RTCDP, Target, Campaign, Experience Manager, Analytics , Journey Optimizer, and Journey Analytics ....number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Baylor Scott & White Health (Trenton, NJ)
- …services to stakeholders in the Digital and Marketing teams. As a member of the Customer Analytics team, you will play a significant role in elevating how our ... live well no matter where you are on your journey . For full details on coverage and eligibility, visit...other business stakeholders to design, develop and maintain scalable analytics solutions and deliver insights to drive strategic marketing… more
- Acxiom (Trenton, NJ)
- …Learning and Big Data technologies within the Adobe Marketing Cloud (eg, Adobe Journey Analytics ) and third-party tools (eg, Databricks, R) to build scalable ... where necessary. **Required Skills:** + **Expert-level experience with Adobe's analytics tools (eg,** **Adobe Journey Analytics...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- RELX INC (Philadelphia, PA)
- …competitive intelligence, messaging, and solution-specific marketing plans for SaaS, data, and analytics products. A critical 'voice of the customer ' champion, ... this position maintains broad awareness of market, customer and competitor dynamics to inform impactful messaging, positioning, and campaigns to drive new business… more
- SAP (Newtown Square, PA)
- …Team** Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge SAP ... activities such as: + Guide customers through their cloud journey (with special focus on adopt and derive), starting...methodology and Clean Core principles to ensure that every customer benefits from SAP's cloud qualities. + Act as… more
- iCIMS (Trenton, NJ)
- … analytics , and feedback loops to shape the future of the customer journey , including product insights and roadmap influence. **Operational Excellence & ... tied to customer outcomes. Reporting to the Chief Customer Officer, this executive will define and operationalize a support strategy that reduces friction,… more
- Vanguard (Malvern, PA)
- …with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO) and Adobe Customer Journey Analytics (CJA) + Familiarity with tag managers (Adobe ... fostering genuine and lasting connections throughout every stage of the investor's journey with Vanguard.We are the connective tissue between prospect and client,… more
- SAP (Newtown Square, PA)
- …best practices and collaborate on providing solutions and services support across the entire customer journey . Candidate(s) will be required to work 3 days a ... to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current… more
- Pearson (Trenton, NJ)
- …and work closely with customers to determine optimal solutions to meet customer needs. Assessment Consultants will use their professional knowledge of the market, ... consultation, and support to customers at multiple points in their journey with Pearson School Assessment. **RESPONSIBILITIES:** This is a quota carrying… more
- Acxiom (Trenton, NJ)
- …data integration, and AI/gen AI enablement to support personalization, automation, and customer journey mapping. Performance & Measurement: Establish KPIs and ... training and capability-building workshops to embed agile marketing practices, analytics -based planning processes, and decision-making models. Cross-functional Collaboration Enablement:… more
- Deloitte (Philadelphia, PA)
- …pitfalls, and provide practical solutions at every stage of their journey -before, during, and after any major transformational projects or transactions. SFL ... leader for each client, including the creation of solutions, proposals, presentations, executive briefings, and other materials to support AI business development +… more
- Black & Veatch (Wilmington, DE)
- …You are empowered to grow and explore new possibilities at every step of your career journey . Bring your big ideas knowing you are safe to be who you are and speak ... to use. **The Opportunity** We are seeking a dynamic and results-driven Sales Executive to join our team. This role is responsible for developing and executing… more