- Zoom (Phoenix, AZ)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Phoenix, AZ)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Phoenix, AZ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Phoenix, AZ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Phoenix, AZ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- EMCOR Group (Tempe, AZ)
- …Company standards. + Drive continuous improvement and innovation throughout account(s). + Lead customer retention /contract extension efforts. + Conduct ... of assigned accounts. This includes, but is not limited to, customer retention , meeting customer Key Performance Indicators (KPI's), achieving/exceeding… more
- Coinbase (Phoenix, AZ)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Avondale, AZ)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Grant Thornton (Phoenix, AZ)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- PagerDuty (Phoenix, AZ)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (Phoenix, AZ)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- Edward Jones (Tempe, AZ)
- …MLOps, RAG). + Working knowledge of data governance (privacy, retention , classification) and Responsible AI principles. + Strong communication, facilitation, ... in one or more areas (Finance/Financial Planning, Wealth Management, Sales/Marketing, Customer ). + Familiarity with enterprise BI and AI ecosystems and governance… more
- ISC2 (Phoenix, AZ)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Republic Services (Phoenix, AZ)
- …what matters most. The incumbent is instrumental in designing and implementing retention strategies and loyalty initiatives that enhance customer lifetime value. ... The Senior Manager, Customer Zeal Operations will lead project execution through strategic planning, cross-functional alignment, implementation activities and… more
- SHI (Phoenix, AZ)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Phoenix, AZ)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Phoenix, AZ)
- …customer relationships through regular interactions. * Manage renewal processes to ensure customer retention . * Collaborate with sales and support teams to ... About the Role: Step up as a Manager, Customer Success, where you will manage a team...initiatives. Skills: * Leadership: Proven ability to manage and lead teams effectively. * Analytical Skills: Ability to analyze… more
- Wolters Kluwer (Phoenix, AZ)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Oracle (Phoenix, AZ)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- Travel + Leisure Co. (Phoenix, AZ)
- …offer guidance in maximizing their vacation ownership. These sessions can aid in post-sale customer service for sales retention and compliance (25% of time) + ... new and existing owner purchases as well as provides customer support through onsite education and services for club...level of autonomy to complete job tasks to achieve retention and compliance goals with minimal supervision. **Impact of… more