- NTT America, Inc. (Phoenix, AZ)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- PagerDuty (Phoenix, AZ)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- Renaissance (Phoenix, AZ)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for… more
- Oracle (Phoenix, AZ)
- …business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders ... improving the overall customer experience. **Responsibilities** Job Responsibilities: + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- Pearson (Phoenix, AZ)
- …(up to 4 nights/month expected).** Preferred + Experience in EdTech and/or Customer Success . + Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet, ... you may request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Assessment… more
- RELX INC (Chandler, AZ)
- Customer Success Manager Are you an experienced Customer Success Manager? Do you excel in retention, renewal growth and identifying any upsell/cross ... customer queries with relevant internal stakeholders. + Driving customer satisfaction & customer success ....internal stakeholders. + Driving customer satisfaction & customer success . Delivering tailored value stories (value… more
- ISC2 (Phoenix, AZ)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Lumen (Phoenix, AZ)
- …us as we digitally connect the world and shape the future. **The Role** The ** Customer Success Executive** is a customer -facing role that ensures our largest ... a prescriptive approach to address needs + Construct and implement a ** customer success plan** across all steps of the lifecycle, setting expectations for each… more
- Humana (Phoenix, AZ)
- …at the center of everything it does. Humana's MarketPoint organization is looking for 5 Customer Success Agents who are bilingual in English and Spanish to join ... the Customer Success Team working remote. Humana's Customer Success Agents are our members' trusted partners in navigating healthcare. In this role,… more
- Realtor (Phoenix, AZ)
- …making the right connections, and building confidence through expert guidance. ** Customer Success Specialist** at **Realtor.com(R)** **(Hybrid Remote/In-Office 3 ... days per week)** Are you a Customer Success Specialist expert? Do you possess a hybrid of customer service and sales effectiveness skills that drive… more
- Robert Half Office Team (Phoenix, AZ)
- Description We are looking for a dedicated Customer Success Specialist to join our team in Phoenix, Arizona. In this long-term contract position, you will play a ... key role in ensuring customer satisfaction and resolving inquiries with professionalism. This is an excellent opportunity to leverage your communication skills and… more
- Wolters Kluwer (Phoenix, AZ)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more ... customers. * Address and resolve a broader range of customer inquiries and issues. * Assist with customer... customer inquiries and issues. * Assist with customer renewals and upselling opportunities. * Monitor and analyze… more
- Oracle (Phoenix, AZ)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... member of Oracle's Support Organization, you will be responsible for answering inbound customer calls and emails as it pertains to their support renewals. Following… more
- Coinbase (Phoenix, AZ)
- …to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*...* Model an investigative mentality to help address critical customer issues at the root cause. * Represent and… more
- iCIMS (Phoenix, AZ)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... with iCIMS or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) + Customer -obsessed with a proactive,… more
- Cisco (Phoenix, AZ)
- …cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. **Marketing Program Coordination and ... Collaboration:** -Build strong relationships with cross-functional teams, including product, sales, customer success , partner, and operations, to ensure seamless… more
- DoorDash (Tempe, AZ)
- …excited about you because you have + 3+ years of experience in account management, customer success , sales, or a related client-facing role + Proven ability to ... they need it. About the Role As a Merchant Success Manager (MSM), you will own the success...and confidence using data to shape recommendations + A customer -first mindset with empathy for small business owners +… more
- IT1 (Tempe, AZ)
- …Certifications + Any technical certifications preferred, but not required + Certifications in Customer /Client Success , not required Physical Demands + Sit at a ... the most talented engineers in the country. The Client Success Manager (CSM) plays a critical role in ensuring...and all internal and external stakeholders involved in their success + Maintain a deep understanding of iT1 service… more
- Dodge Construction Network (Phoenix, AZ)
- …retention. This is a full-time position and reports directly to the Manager, Customer Success . **_Preferred Location_** This is a remote, home-office role and ... + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working… more
- Brink's (Phoenix, AZ)
- …we provide equal opportunity to participate and grow. Job Description Job Summary: As a Customer Success Manager, you will be the primary point of contact for ... , Marketing, Logistics or related field. + 5+ years of experience in customer success , account management, or related roles. + Knowledge of key systems and tools… more