- Merck & Co. (Tacoma, WA)
- …Experience and Skills:Background in sales, account management, consultative roles, or customer service .Experience analyzing metrics to evaluate progress toward ... convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive sales.Comfortable leveraging multi -channel tools… more
- DESC (Seattle, WA)
- …patience, and flexibility in frequent contacts with clients. Have strong communication and customer service skills. + Assess clients for a range of health ... application to be considered for this role.** **About DESC:** DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the… more
- Ricoh Americas Corporation (Tacoma, WA)
- **Job Title:** Area Customer Service Coordinator **Summary:** Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ... and other computer operations. + Demonstrated with prior experience in customer service or related fields. + Commitment to personal growth and accountability… more
- Delta Air Lines, Inc. (Seattle, WA)
- …of Delta's most influential markets?** **Join us as a Sales Manager for Multi -National Accounts based in Seattle, whereyou'll be at the forefront of driving Delta's ... ability to turn data into actionable insights and buildlasting customer relationships will be essential to success.** **We're looking...weeks a year for employees with 0-4 years of service , 10 paid holidays, paid personal time, maternity and… more
- Walgreens (Kent, WA)
- …policy/procedure and employee engagement. Accountable for partnering with the product and service delivery leaders to ensure excellent customer support and ... and at least 6 years of experience in a fulfillment, warehousing, logistics or complex/ multi - site pharmacy environment OR a high school diploma/GED and at least… more
- Highmark Health (Olympia, WA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge...each and every interaction with superior listening skills + Multi -tasks with a high level of efficiency yet treats… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In this role, you will spearhead the ... development of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that… more
- Amazon (Seattle, WA)
- Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX that ... be responsible for designing next-generation experiences that transform vast amounts of customer feedback (including customer service contacts) into… more
- Amazon (Seattle, WA)
- …(CET) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make ... You will be responsible for designing next- generation experiences that enable customer service associates to efficiently resolve our customers' issues. Many… more
- Amazon (Seattle, WA)
- …(CET) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make ... You will be responsible for designing next generation experiences that enable customer service associates to efficiently resolve our customers' issues. Many… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Service organization is looking for an exceptional Executive Assistant who wants to work in a fast-paced, exciting, and growing ... a more productive and well-balanced life, both in and outside of work. About the team Customer Service is an organization made up of a diverse suite of functions… more
- Amazon (Seattle, WA)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... - Leads with deep empathy for our customers, our customer service associates, and team members. -...years of design experience - 7+ years of leading multi -disciplinary Design teams (ie. visual design, interaction design, user… more
- Amazon (Seattle, WA)
- …needed to build innovative solutions for their most complex challenges. Are you customer obsessed, speak cloud, and want to help customers build at unbelievable ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping...be responsible for helping guide AWS customers along their multi -year journey to the cloud. In this highly visible,… more
- Amazon (Seattle, WA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... text (LLM) and voice (ASR/TTS) based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and ML… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and ... lead the development of robust inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging state-of-the-art LLMs. - Design and… more
- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale. You will work closely… more
- Merck (Olympia, WA)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...embrace and maximize current and future technological capabilities and multi -channel opportunities to engage customers. + Demonstrates high-level collaboration… more
- Merck (Olympia, WA)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...Embrace and maximize current and future technological capabilities and multi -channel opportunities to engage customers. + Collaborate to optimally… more
- Amazon (Seattle, WA)
- …building AI-enabled solutions to revolutionize the way customers solve problems with Amazon Customer Service . We strive to deliver delightful solutions that are ... teams. Key job responsibilities - Define and drive the multi -year vision for the product portfolio. - Own new...regional teams, concessions-policy team). - Influence senior leaders across Customer Service and communicate Amazon AI's vision,… more
- UKG (Olympia, WA)
- … relations and/or business to business sales experience of selling products and/or providing service to a broad customer /prospect base. * Minimum of 1 year ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...to advise and support customers on best practices and service expansion. * Sales Campaigns: Develop and maintain a… more
