- Red River (Pierre, SD)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- GE Aerospace (Pierre, SD)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- UKG (Pierre, SD)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Datavant (Pierre, SD)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Highmark Health (Pierre, SD)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Pierre, SD)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- Avera (Pierre, SD)
- …Brief Overview** Plan, design, facilitate, coordinate and deliver education related to customer experience throughout the continuum of services of Avera Health. This ... Service Excellence Consultant is responsible for collaborating with and...coaching clinical and non-clinical employees and leaders to standardize customer experience based on identified needs. This position will… more
- Avera (Pierre, SD)
- …patients. Work where you matter.** **A Brief Overview** Helps provide quality customer meals through snack and meal assembly, service , and cleanup. Assist ... GED Equivalent + One to six months of food service experience **Expectations and Standards** + Commitment to the...dignity and respect of all persons while not compromising high- quality services. Join us in making a positive impact… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Humana (Pierre, SD)
- …serve as a Data Steward for marketing data products-monitoring data quality , establishing robust controls, and proactively identifying scenarios that impact campaign ... products, including daily monitoring and metric generation to assess and improve data quality . + Establish and maintain both preventive and detective data quality… more
- Humana (Pierre, SD)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
- Cardinal Health (Pierre, SD)
- …as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Highmark Health (Pierre, SD)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also...multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as… more
- Sharecare (Pierre, SD)
- …in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service . Associate must at all times ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful;… more
- Humana (Pierre, SD)
- …through data stewardship. In this role, you'll assist in monitoring data quality , supporting campaign tracking, and helping ensure that marketing data flows smoothly ... of marketing data products and assist in generating metrics to assess data quality . + Help implement and maintain basic preventive and detective data quality… more
- Humana (Pierre, SD)
- …Proficient and/or experience with medical terminology and/or ICD-10 codes + Prior member service or customer service telephone experience desired + ... Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Humana (Pierre, SD)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... Technician Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Ford Motor Company (Pierre, SD)
- …with other internal stakeholders/function . Strive to exceed Ford's customer service expectations throughout the buying/servicing/renewal process **Portfolio ... Additional responsibilities include driving underwriting excellence, including general underwriting policy and underwriting management best practices. This includes advancing… more
