- Fiserv (Frisco, TX)
- …want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a ... and DevOps practices. + 2+ years of experience supporting and administering omni-channel cloud Contact Center solutions such as Genesys, NICE, Verint, or… more
- JPMorgan Chase (Plano, TX)
- …bottlenecks in your areas of expertise + Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and ... including architecting complex solutions and integrating Pega with databases, messaging systems, and cloud services. + At least 3 years serving as a senior engineer… more
- Cognizant (Plano, TX)
- …**Amazon Connect Developer** . This role will focus on building intelligent, scalable contact center solutions using Amazon Connect and other AWS services. The ... **Amazon Lex** + **Model Context Protocol (MCP)** + **RAG** + Experience with contact center development, **custom integrations with CRM systems** such as… more
- The Hartford (Frisco, TX)
- …Lead, you will be responsible for leading the design, implementation, and optimization of cloud -based contact center solutions using Amazon Connect. You will ... to team members. + Ensure the scalability, reliability, and performance of contact center solutions. + Collaborate with stakeholders, including senior… more
- Capital One (Plano, TX)
- …capabilities and a common platform that enables our engineering teams to thrive in the cloud . This role is at the center of our strategy to empower developers ... Qualifications:** + Experience leading product management for developer platforms, DevOps tools, or large-scale enterprise platforms. + Strong understanding of… more
- Capital One (Plano, TX)
- …capabilities and a common platform that enables our engineering teams to thrive in the cloud . This role is at the center of our strategy to empower developers ... mentoring teams of product managers + Experience with developer platforms, DevOps tools, test automation, CI/CD pipelines, or large-scale enterprise platforms,… more