- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- ERP International (New York, NY)
- …analysis within the IT infrastructure and resolution of basic and advanced Service Desk tickets. + Proactive VIP client interface experience and deliverable ... is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to...issues; provide regular tracking and summary inputs to the Service Area Manager as needed. + Work… more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... Only candidates who are permanent in the Computer Systems Manager title or those who are reachable on the...service excellence. - Maintaining processes for inventory management, IT equipment utilization, and receipt of IT … more
- TEKsystems (New York, NY)
- …various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- City of New York (New York, NY)
- …general assistance to IT department personnel as directed by the Department Manager and/or other Management or Executive staff. - Perform other related duties as ... for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information Technology… more
- MTA (New York, NY)
- Category Manager ( IT ) Job ID: 14051 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Indirect ... Operations #3 Date Posted: Dec 24, 2025 Description JOB TITLE: Category Manager ( IT ) DEPT/DIV: Procurement Operations, Indirect WORK LOCATION: 333 West 34th… more
- CUNY (New York, NY)
- …technical consultative and/or administrative work. Under administrative direction of a university IT manager , with broad latitude of independent action or ... and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the… more
- CUNY (New York, NY)
- …on cloud or hybrid cloud applications. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all ... University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes...and change management activities of one or more major IT service (s) and/or information technologies and evaluating,… more
- CUNY (New York, NY)
- …datacenters, networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, ... and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's… more
- Santander US (New York, NY)
- Senior Application Developer - CIB IT (Java, C++) Country: United States of America **It Starts Here:** Santander is a global leader and innovator in the financial ... Software Engineer serves as a senior level developer and/or project manager for multiple application initiatives. Analyzes, designs, develops and maintains software… more
- CUNY (New York, NY)
- Computer System Manager Level 4 - Director of Application Development **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at… more
- The Hartford (Morristown, NJ)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... 3 days a week (Tuesday through Thursday). The Account Manager will serve as a critical partner to the...Wholesale Commercial Inland Marine organization. The individual focuses on service experience & book of business management with primary… more
- Kuehne+Nagel (Jersey City, NJ)
- …optimizing workflows, and enhancing customer experience through effective communication and service delivery. The manager will collaborate with regional teams ... more than we imagine. **** **How you create impact** The Customs Clearance Manager is responsible for leading the day-to-day operations of the brokerage team,… more
- Hilton (New York, NY)
- …Operations Manager , you would be responsible for overseeing guest service operations to ensure profitability, control costs and quality standards resulting in ... while maintaining Hilton's Brand Standards of guest satisfaction by assigning/instructing Guest Service , Front Office, Reservations and Front Desk Agents in the… more
- dsm-firmenich (Princeton, NJ)
- …Clear, effective communication with senior stakeholders; demand and capacity management. + Service Desk and ITIL (IM/PM/CM) experience; urgency on P1/P2; ... **Senior Manager Digital and Tech Plant and Automation (Princeton,...**You Bring:** + Bachelor's or Master's in Manufacturing, Engineering, IT or related field; ~10 years in domain. +… more
- Kuehne+Nagel (Jersey City, NJ)
- …Improvements to enhance customer satisfaction. As a Global Operational Key Account Manager , you'll be the bridge between our customers and operations, ensuring we ... + Act as a subject matter expert on our service offerings to support new business. + Serve as...a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am -… more
- Kuehne+Nagel (Jersey City, NJ)
- …and growing a portfolio of marine cargo insurance accounts. You'll ensure exceptional service delivery, drive organic growth, and act as a trusted advisor to ... a dynamic, collaborative environment. + Manage day-to-day operations and service delivery for assigned accounts + Drive business retention...a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am -… more
- BlackRock (New York, NY)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, ... funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager ** will lead...periods of time to highlight trends and forecasts. + ** Service management proficiency** : 8-10+ years in IT… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... of New York employees serving in a permanent Civil Service title of either Computer Systems Manager ...Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk , bureau liaisons and stakeholders. -… more
- Audacy (New York, NY)
- …a Week In Office expected) **Overview:** **This role is responsible for the Audacy Service Desk including all inbound L1 Triage, Request Fulfillment, and IT ... L2 Operations Support. Leading the Audacy 24x7x365 end-user support, IT operations and service management practices. As...operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and… more
